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Connectivity Issue with Newly Added Deco E4

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Connectivity Issue with Newly Added Deco E4

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Connectivity Issue with Newly Added Deco E4
Connectivity Issue with Newly Added Deco E4
2025-02-24 20:18:11 - last edited 2025-03-20 09:11:42
Model: Deco E4  
Hardware Version:
Firmware Version: 1.1.1

Hello,

 

I have a setup consisting of two Deco X50 units (one as the main router and one as a satellite) and an additional Deco X50 Outdoor. Today, I purchased a Deco E4 to improve coverage in a weak spot at the corner of my house.

 

The setup process was successful, but no devices are able to connect to the new E4. When I attempt to force a connection using the "Connection Preference – Preferred Deco" option, the device immediately loses its Wi-Fi connection.

 

Do you have any suggestions on how to resolve this issue?

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Re:Connectivity Issue with Newly Added Deco E4-Solution
2025-02-25 03:55:52 - last edited 2025-03-20 09:11:42

  @JKol 

 

Hi, thanks for posting question here.

Here are the troubleshooting steps for your reference:

1. Reboot all Deco nodes.

2. Reset and add Deco E4 again near main Deco, and check E4 is connected to which Deco node.

3. Put E4 closer to main Deco, and check whether any device connects to E4 automatically. Then try to change the signal source to E4 for the device.

4. Check whether the issue happens on all client devices.

5. You may also swap the position of E4 and another satellite Deco to observe.

Thank you and best regards.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
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Re:Connectivity Issue with Newly Added Deco E4-Solution
2025-02-25 03:55:52 - last edited 2025-03-20 09:11:42

  @JKol 

 

Hi, thanks for posting question here.

Here are the troubleshooting steps for your reference:

1. Reboot all Deco nodes.

2. Reset and add Deco E4 again near main Deco, and check E4 is connected to which Deco node.

3. Put E4 closer to main Deco, and check whether any device connects to E4 automatically. Then try to change the signal source to E4 for the device.

4. Check whether the issue happens on all client devices.

5. You may also swap the position of E4 and another satellite Deco to observe.

Thank you and best regards.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
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