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Can't connect to the Internet, TL-WR941ND router

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Can't connect to the Internet, TL-WR941ND router

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Can't connect to the Internet, TL-WR941ND router
Can't connect to the Internet, TL-WR941ND router
2014-02-06 09:53:58
Region : Venezuela

Model : TL-WR841ND

Hardware Version : Not Clear

Firmware Version :

ISP : CANTV

So I bought this router today, I followed the installation guide step by step, but it won't work, I can't connect to the internet, neither on my desktop PC nor on my phone or laptop, they pick up the wifi signal but I can't acces the internet, but when i connect the modem directly to my PC it connects without problem, previously I had a TL-MR3220 which worked perfectly fine, I've tried every solution i've found by googling the problem, but none has work so far, any help would be highly appreciated, thanks
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#1
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20 Reply
Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 01:35:09
Maybe you have mac filtering in ISP network!?
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#2
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Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 01:44:18

jimasek wrote

Maybe you have mac filtering in ISP network!?


I'm sorry, I'm not an expert on these things, what does that mean? how do I check for it? Thank you so much for the reply and the help
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#3
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Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 01:49:46
Give me screen from command ipconfig /all when you have internet access without tp-link - LINK
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#4
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Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 02:01:04


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#5
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Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 02:05:55
http://postimg.org/image/fu4m5owrh/

I think you can't zoom the image on my previous post, here's the link for it in that case
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#6
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Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 02:13:44
You can use MAC Clone function on TP-link and enter 94:de:80:78:54:21 after that please reboot TP-link router. Then you have to connect modem and TP-link by WAN port (blue). Then give me screen from router status.
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#7
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Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 02:27:29
ok I did what you said, still the same problem, this is the ipconfig screen with the router conected

http://postimg.org/image/3ukdqa8s3/
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#8
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Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 02:33:30
I wanted screen from Status TP-link connected to modem. Do you understand?
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#9
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Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 02:54:29
oh I'm sorry, do you mean this?

http://postimg.org/image/w572knkst/
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#10
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Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 03:06:02
Please do power reset (reboot) your modem after connected TP-link. You can see that WAN addresses are empty.
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#11
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