Home Network Community > Wi-Fi Routers > Can't connect to the Internet, TL-WR941ND router
< Wi-Fi Routers

Can't connect to the Internet, TL-WR941ND router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
12

Can't connect to the Internet, TL-WR941ND router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't connect to the Internet, TL-WR941ND router
Can't connect to the Internet, TL-WR941ND router
2014-02-06 09:53:58
Region : Venezuela

Model : TL-WR841ND

Hardware Version : Not Clear

Firmware Version :

ISP : CANTV

So I bought this router today, I followed the installation guide step by step, but it won't work, I can't connect to the internet, neither on my desktop PC nor on my phone or laptop, they pick up the wifi signal but I can't acces the internet, but when i connect the modem directly to my PC it connects without problem, previously I had a TL-MR3220 which worked perfectly fine, I've tried every solution i've found by googling the problem, but none has work so far, any help would be highly appreciated, thanks
  0      
 
  0      
 
#1
Options
20 Reply
Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 01:35:09
Maybe you have mac filtering in ISP network!?
  0  
  0  
#2
Options
Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 01:44:18

jimasek wrote

Maybe you have mac filtering in ISP network!?


I'm sorry, I'm not an expert on these things, what does that mean? how do I check for it? Thank you so much for the reply and the help
  0  
  0  
#3
Options
Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 01:49:46
Give me screen from command ipconfig /all when you have internet access without tp-link - LINK
  0  
  0  
#4
Options
Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 02:01:04


  0  
  0  
#5
Options
Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 02:05:55
http://postimg.org/image/fu4m5owrh/

I think you can't zoom the image on my previous post, here's the link for it in that case
  0  
  0  
#6
Options
Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 02:13:44
You can use MAC Clone function on TP-link and enter 94:de:80:78:54:21 after that please reboot TP-link router. Then you have to connect modem and TP-link by WAN port (blue). Then give me screen from router status.
  0  
  0  
#7
Options
Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 02:27:29
ok I did what you said, still the same problem, this is the ipconfig screen with the router conected

http://postimg.org/image/3ukdqa8s3/
  0  
  0  
#8
Options
Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 02:33:30
I wanted screen from Status TP-link connected to modem. Do you understand?
  0  
  0  
#9
Options
Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 02:54:29
oh I'm sorry, do you mean this?

http://postimg.org/image/w572knkst/
  0  
  0  
#10
Options
Re:Can't connect to the Internet, TL-WR941ND router
2014-02-07 03:06:02
Please do power reset (reboot) your modem after connected TP-link. You can see that WAN addresses are empty.
  0  
  0  
#11
Options
12

Information

Helpful: 0

Views: 2282

Replies: 20

Related Articles
 WR-941ND can't connect to internet
356 0
 TL-WR941ND 300mbps - can't access internet
466 0
Can't connect to Internet - Vodafone Router
751 0
 Router TL-WR941nd
830 0
Can't connect to internet
741 0
Can't connect to the internet
954 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.