Impossible to use TP LINK utility Wireless with

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Impossible to use TP LINK utility Wireless with

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Impossible to use TP LINK utility Wireless with
Impossible to use TP LINK utility Wireless with
2014-04-20 00:46:40
Region : France

Model : TL-WN823N

Hardware Version : V1

Firmware Version :

ISP :


Hello,

I use a laptop computer, LATITUDE D820 (DELL), Windows XP SP3 32 bits.

I have buy a TL-WN823N for share my internet connection (LAN) on Acces Point.

After install it (like a quick intallation guide), i can see the new internet connection (300 mbps Wireless USB adapter) on windows, but when i excute the TP link wireless configuration utility and when i choose on the Advanced panel ("Please choose a wireless network adapter") the usb key, i have a error message "Failed to swith wireless network adapter"!

I hhave try to remove and re install the sotware utily, but it's the same, i've try to disable my other wireless card but the result it's the same too. I have restart my laptop but doesn't work again.

Please can you help me?

Thank you
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Re:Impossible to use TP LINK utility Wireless with
2014-04-25 11:53:22
Hi , could you contact Hot line for assistant.

France
TP-LINK France SARL

Assistance par e-mail:
Vous pouvez nous contacter en français à l'adresse : support.fr@tp-link.com
néanmoins préférez utiliser le formulaire de contact : http://www.tp-link.fr/support/contact/ pour nous donner toutes les informations utiles à votre demande.

Assistance technique téléphonique:
Support Technique en Français
0 820 800 860
0,118€ TTC/min depuis la métropole
Du lundi au vendredi de 9h à 18h (hors jours fériés)
En cas d'indisponibilité utiliser le formulaire de contact : http://www.tp-link.fr/support/contact/

E-mail Service commercial:
sales.fr@tp-link.com

Téléphone Service commercial:
+33 (0) 1 39 26 02 90 (ligne commerciale)

Adresse:
Bâtiment A / Equateur 5° Etage 16-18 avenue Morane Saulnier 78140 Vélizy-Villacoublay

Fax:
+33 (0) 1 34 65 38 69

Site web:
www.tp-link.fr
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