Samsung smart tv connects to wireless router but not Local Internet

Samsung smart tv connects to wireless router but not Local Internet
Samsung smart tv connects to wireless router but not Local Internet
2014-06-11 03:03:42
Region : Argentina

Model : TL-WDR4300

Hardware Version : V1

Firmware Version :

ISP :


Hi ALL!
I have a Samsung Series 7 (7050) Smart TV and have spent the better part of today trying to get it connected to my home wireless network with no success. Intermittently it's either connected to the wireless network/local network, but not to the internet.

I Have an TP-Link Archer C7-AC1750-wireless-Dual band-Gigabit router.

I Have tried the following options and none of them have worked.

1. Tried with WPS (PBC) in the Samsung smart TVs Network Settings menu. It didnt work.
2. Completely disabled all security on the router. Then i tried the WPA2PSK-AES Security also.
3. Manually entered the MAC address of the TV as a recognized device by the router (and then removed it when that did not work).
4. Manually made the TV as a trusted computer in Parental Controls.

However all other devices at home connect to both the bands in router with no issues. It's only the TV that does not seem to connect. So Samsung Support is saying that it is not a TV Isssue.

Anyone have any ideas on what to do here ?

Kindly suggest me in this regard, Many Thanks in advance!
File:
TV screen shot.jpgDownload
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#1
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4 Reply
Re:Samsung smart tv connects to wireless router but not Local Internet
2014-06-11 16:21:18
the ip of tv shows on screen is normal and please go to configure page -> system tools -> diagnostic->ping your tv is ok or not?
another question, does you set static ip for tv?
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#2
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Re:Samsung smart tv connects to wireless router but not Local Internet
2014-06-11 21:48:03
How i go to configure page? its in TV or in Router?
I was not tried to set static i.p for TV. Is it really necessary? if yes, can you explain me how to do it?

Actually, this TV was working fine with 5 GHz band of wifi router, but now just before 2 weeks it stopped connecting to the internet!
In TV option, 5 GHz band shows full signal with complete ip address.
all other devices at home such as iphone, laptops, etc., connects to 2.5 GHz band of wifi router and works fine.
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#3
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Re:Samsung smart tv connects to wireless router but not Local Internet
2014-06-13 15:14:41
Insert DNS addresses in router DHCP Settings. Next click Save and reboot.
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#4
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Re:Samsung smart tv connects to wireless router but not Local Internet
2020-04-16 10:08:55

@jimasek Which DNS address? Kindly specify 

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#5
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