Pocket Wifi M7350 - Internet Speed or Problems
i just recently bought my pocket wifi, use it for home use or while working out, but ever since i got it, the internet speed is acting up, signal is going up and down, than suddenly it goes slow, and my phone devices and other devices says you are connected but no internet coming in, so i did check everything in the settings, and security, WPS is fully off. Sp i dont know what is the problem.
Solution 1: i did change its channel to 1,6,10,11 - still goes up and down than to slow
Solution 2: wireless mode on testing what is good but none of it shows any difference of my internet
Solution 3: DHCP server, yes made abit changes, same problem
Solution 4: Firmware is updated whens i bought it and configure it.
Solution 5: I did everything i can from pass 2 weeks, no solutions shows any change of my internet speed to be stable, so what i did as always, factory rest dozen times but still no problem.
So what should i do now because i spend money on this expensive pocket wifi, is it because more security but less internet speed coming in??
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What's the exact version of your M7350 ?
What's your environment like when using the device?
Have you try the same sim card on your phone and see its speed and stability? if not, you can try so
Plus, connect the M7350 to your pc as the only network adapter and see its Network connectivity。
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@cloudwalker my firmware is 8.0.3, i use my pocket wifi for work and gaming also, as you mention about putting the sim in phone, sorry in our country we have this service that doesnt allow it to have it on phones, because they are provided on routers and pocket wifi only, and yes i did connect to my laptop using wired, the speed is still the same as well as i use it on wireless mode. Signal Bars is about 2, so im wondering is it has to be the the firmware outdated or something, if you have a solution to solve it
cloudwalker wrote
What's the exact version of your M7350 ?
What's your environment like when using the device?
Have you try the same sim card on your phone and see its speed and stability? if not, you can try so
Plus, connect the M7350 to your pc as the only network adapter and see its Network connectivity。
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Hi, thanks for posting question here.
You may check whether the hardware version of your M7350 is V8. If so, 8.0.3 should be the latest firmware.
As 4G Internet speed can be affected by lots of factors, if you are experiencing speed issue on MiFi, please insert the same SIM card into another MiFi with the same UE Capability, then compare the speed to see if it is really the router issue.
So for your situation, it is hard to confirm the issue is totally from the device itself.
Beside what you tried, here are other troubleshooting steps for your refence:
1) Go to Advanced -> Dial-up -> Network Settings page and change Network Mode to "4G Only" especially when the router is working on 3G.
2) Try another available APN profile or create a new APN profile manually.
Best regards.
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@Marvin_S my pocket wifi (M7350) i really cant take it anymore, now i have another problem than internet speed, every 2 hours, my wifi disconnect on every devices that is connected and says connected but no internet, i do have data, plus this is not the first time doing this, its been happening a from the day first when i bought it, people say its a good pocket wifi so why is my pocket wifi slow and giving so much more problems, i turn on and off my pocket wifi but still im connected with no internet
I used to have a pocket wifi before was going about 7mbps to 12mbps, now its like buying this new M7350 but way worst internet speed but people say its a good review
Ok this what i did always, i change my pocket wifi IP address and DNS server from the past few weeks to prevent hackers entering my wifi, so there is plenty changes on the DHCP settings and there are bunch of settings looking which i dont really understand even it give its instruction or notes but its like turn on and off the settings doesnt changes anything about the internet speed but increasing security and decreasing the internet speed.
If its the APN, we only have in our country is Vodafone, Digicel and TFL, plus it weird that everyone has good internet signal than me so i dont know why is my pocket wifi having problems, if you have anything to do with DHCP that is recommended to understand, please do reply
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Is the m7350 that disconnect all you devices or the devices disconnected automatically because of "connected but no internet"
maybe you can ask the technical support for a latest beta firmware or to capture logs from remote to help you analysis all these problems
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