Archer C7 V1 - Router Failure/Freeze in 5 minutes

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Archer C7 V1 - Router Failure/Freeze in 5 minutes

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C7 V1 - Router Failure/Freeze in 5 minutes
Archer C7 V1 - Router Failure/Freeze in 5 minutes
2014-12-04 20:41:10
Region : Asia

Model : Archer C7

Hardware Version : V1

Firmware Version : Archer C7_v1_140903

ISP :


My Archer C7 v1 AC Router freezes or becomes inaccessible also no internet access within 5 minutes

1. Admin page 192.168.0.1 becomes unreachable
2. System logs do not reflect router failure or sudden disconnection.
3. Changing Dual Band mode - Concurrent, 2.4Ghz, and 5Ghz Operation has the same issue. failure.
4. Logging in from 5Ghz on iPhone5, iPhone6, and iPad Mini 3 - causes router to fail faster
5. Wired or Wireless , logging-in from a single PC, phone, tablet, or NAS in network to isolate the problem - router still fails.
6. Factory reset, Reinstall latest firmware. - no change, router failure guaranteed within 5 minutes.
7. Asked ISP to change pubic IP 6 times to see if i'm being hacked - router still fails

Solutions please?
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#1
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3 Reply
Re:Archer C7 V1 - Router Failure/Freeze in 5 minutes
2014-12-05 09:24:12
If you cannot login webpage when the problem occurs, how did you view the log?
140903 is not the latest firmware...
How about status of all lights in WDR4300?
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#2
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Re:Archer C7 V1 - Router Failure/Freeze in 5 minutes
2014-12-05 22:12:19

Ada wrote

If you cannot login webpage when the problem occurs, how did you view the log?
140903 is not the latest firmware...
How about status of all lights in WDR4300?


I was able to view router logs on the next router reboot. Events like router freezing or attempted logins to admin page or failure to connect internet do appear on the logs.
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#3
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Re:Archer C7 V1 - Router Failure/Freeze in 5 minutes
2014-12-08 09:21:49
If you reboot it, the log will be cleared. Any if you got the log, you may contact TP-LINK technician for some advice. Share it here pls.
http://www.tp-link.com/en/Support/contact/
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