Home Network Community > Range Extenders > Extender works, but connection not work for main router
< Range Extenders

Extender works, but connection not work for main router

Extender works, but connection not work for main router

Extender works, but connection not work for main router
Extender works, but connection not work for main router
2025-04-07 14:46:00 - last edited 2025-04-25 08:03:51
Model: TL-WA850RE  
Hardware Version:
Firmware Version:

If I connect to a tp link extender the internet connection works, while if I connect to the main router I have no internet connection.

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:Extender works, but connection not work for main router-Solution
2025-04-12 14:01:03 - last edited 2025-04-25 08:03:51

  @giacroch 

 

It's a FW related issue, hence the update to v1.0.13 FW release (details).

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
Recommended Solution
  1  
  1  
#4
Options
3 Reply
Re:Extender works, but connection not work for main router
2025-04-07 18:06:32 - last edited 2025-04-12 13:13:43

  @giacroch 

 

If your RE is HW v7 (that's on your bottom sticker) make sure that it has the latest FW release 1.0.13 - you can get it from here. After FW update test again.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
  1  
  1  
#2
Options
Re:Extender works, but connection not work for main router
2025-04-12 13:20:46

  @terziyski thank you very much for your help.

Just today I updated the firmware from release *.12 to *.13 as advised. Since the problem was not systematic I can not confirm the solution until a few days have passed. Are you confident in the solution? Can you tell me if the problem was related to using the same frequency or the same channel?

  0  
  0  
#3
Options
Re:Extender works, but connection not work for main router-Solution
2025-04-12 14:01:03 - last edited 2025-04-25 08:03:51

  @giacroch 

 

It's a FW related issue, hence the update to v1.0.13 FW release (details).

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
Recommended Solution
  1  
  1  
#4
Options

Information

Helpful: 0

Views: 242

Replies: 3

About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.