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PC WiFi slow, but devices are OK

PC WiFi slow, but devices are OK

PC WiFi slow, but devices are OK
PC WiFi slow, but devices are OK
2025-04-11 12:43:16 - last edited 2025-04-15 01:39:28
Model: Archer TX20E  
Hardware Version:
Firmware Version: 6001.15.124.0

The download speed shown at the router (TalkTalk) is 47 Mbps, my Ipads and Android phone are showing speeds of around 40 Mbps, but my PC is now around 12 Mbps

 

This only started several days ago, it was also in the 40 Mbps range, and nothing has changed on the PC.

Thinking that I was doing the right thing, because the signal was only at 1 bar, I have purchased and installed a tp-link WiFi adapter, (AX1800 or Archer TX20E), and downloaded and installed the latest drivers for it.

I've switched off the onboard WiFi, and switched on the tp-link.

 

The onboard WiFi has had a 1 bar signal and about 20 Mbps, the new tp-link has 3 bars and about 3 Mbps

 

Something else is definitely going on.

The new tp-link seems to be working at 2.4Ghz and the onboard is 5Ghz

Now I'm stumped....

Any help would be great, thank you.

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Re:PC WiFi slow, but devices are OK-Solution
2025-04-14 03:00:32 - last edited 2025-04-15 01:39:28

  @Mr_Flibble 

Well,

 

The box states the tp-link I bought is an "AX 1800" in great big bold letters, so that's the driver I used from their website.

 

Looking at the tiny label on the side it states TX20E(UN) V1.0 on the side along with it's S/N number

 

And now I've searched for the TX20E driver, it's different to the AX1800 driver, and this one connects at 5GHz and the download speed is now back up to 40 plus Mbps.

 

So thanks tp-link for making it so obvious by having AX1800 in huge bold letters on the front of the box, when in fact it's a TX20E(UN) as shown in tiny writing on a label on the side of the box...

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Re:PC WiFi slow, but devices are OK-Solution
2025-04-14 03:00:32 - last edited 2025-04-15 01:39:28

  @Mr_Flibble 

Well,

 

The box states the tp-link I bought is an "AX 1800" in great big bold letters, so that's the driver I used from their website.

 

Looking at the tiny label on the side it states TX20E(UN) V1.0 on the side along with it's S/N number

 

And now I've searched for the TX20E driver, it's different to the AX1800 driver, and this one connects at 5GHz and the download speed is now back up to 40 plus Mbps.

 

So thanks tp-link for making it so obvious by having AX1800 in huge bold letters on the front of the box, when in fact it's a TX20E(UN) as shown in tiny writing on a label on the side of the box...

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Re:PC WiFi slow, but devices are OK
2025-04-15 01:44:52

  @Mr_Flibble 

 

Hi, thanks for your feedback and sharing here.

"AX1800" means the wireless specification, which is always listed on the box, not standing for the product model. If we search "AX1800", we can see many models, even different types of products. Anyway, sorry for the confusion caused.

And glad to hear that you found out the real cause and solved it.

Best regards.

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