TP-Link Archer AX AX1500 2.4GHz connection problem.

Unknown_Source

2025-05-03 09:34:12 - last edited 2025-05-28 08:00:48

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Registered: 2025-05-03

TP-Link Archer AX AX1500 2.4GHz connection problem.

2025-05-03 09:34:12 - last edited 2025-05-28 08:00:48

Model: Archer AX10

Hardware Version: V3

Firmware Version: 1.0.8 Build 20240910 rel.37547(5553)

After setup I got a new update in AX10 AX1500 Router Web Management page. I update that from cloud( no local update). After that I'm facing a problem with 2.4GHz wireless connection. It isn't connecting to any devices & sometime it isn't even showing( No matter I enable or disable 'Smart Connect' ). 5GHz is fine but same condition with 2.4GHz. Even I didn't know if this problem is created by updating firmware to new.

I tried every possible soluton what I can. There is no other router around 500 meter, no Double NAT issue.

I really need help.

1 Accepted Solution

Marvin_S

2025-05-08 07:40:02 - last edited 2025-05-28 08:00:48

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Registered: 2022-05-09

Re:TP-Link Archer AX AX1500 2.4GHz connection problem.-Solution

2025-05-08 07:40:02 - last edited 2025-05-28 08:00:48

@Unknown_Source

Hi, welcome to our community.

You may downgrade to the previous firmware to check whether the same problem remains.

Thank you and best regards.

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TP-Link Archer AX AX1500 2.4GHz connection problem.

TP-Link Archer AX AX1500 2.4GHz connection problem.

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