The landing page dont work on android

The landing page dont work on android

The landing page dont work on android
The landing page dont work on android
2025-05-08 03:18:29
Hardware Version: V5
Firmware Version:

Hello,

 

The landing page dont work on android

 

Same problem as this other closed topic:

https://community.tp-link.com/en/home/forum/topic/515794

 

At ios (iphone 15 and 16) its OK.

 

 

Cellphone: xiaomi 12t pro

VPN with Omada controller: 5.15.20.20

Linux debian 11.

 

Video link: https://youtube.com/shorts/Z8Go7AJgS_Y

 

 

I ask for help, please. We use Omada for commercial purposes, and we are embarrassing ourselves in front of our peers due to these problems with Omada.

 

The other problem (https://community.tp-link.com/en/business/forum/topic/815530?page=1) that I raised in another topic (extreme slowness when opening the hotpot on cell phones) seems to have no solution.

 

My situation is bad because of these serious problems.

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2 Reply
Re:The landing page dont work on android
2025-05-08 07:19:17 - last edited 2025-05-08 07:19:46

Hi  @DanielSalina 

 

Apart from the mentioned xiaomi, did you try any other kind of android phones? 

Is this happening on all brands of android phones?

Also, provide a screenshot of the pre-authentication configuration interface.

If iOS devices work fine but Android devices have issues, it might be due to the Android default browser malfunctioning during page redirection, or it could be related to your URL.

Please perform the following test:

  1. Try browsing the URL you set on that Xiaomi phone—can it be accessed normally?
  2. Test with a different promotion URL, such as tp-link.com, what's the performance on the android phone?
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#2
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Re:The landing page dont work on android
2025-05-09 19:54:44

  @DanielSalina 

 

Hi Daniel, this happens because when you connect to the portal, the phone opens a provisional browser. When the phone passes the portal, this provisional browser closes and doesn't give time to go to the Promotional URL

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