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Enabling per-user statistics with deep packet inspection?

Enabling per-user statistics with deep packet inspection?

Enabling per-user statistics with deep packet inspection?
Enabling per-user statistics with deep packet inspection?
2025-05-08 14:34:24 - last edited 2025-05-09 09:36:52
Model: ER8411  
Hardware Version: V1
Firmware Version: 1.2.3

According to this video I configured the deep packet inspection:

 

https://www.youtube.com/watch?v=NZdnHO6GwA8

 

The problem is that even though i followed all the steps in the video, once i navigate to Statistics ~ Application Analytics, I don't see any per-user statistics data but only overall statistics.

 

 

Here is my basic testing configuration.

 


Any ideas?

 

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#1
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1 Accepted Solution
Re:Enabling per-user statistics with deep packet inspection?-Solution
2025-05-09 02:36:15 - last edited 2025-05-09 09:36:52

Hi  @Bonesoul 

 

Thanks for asking.

 

Just confirmed, OC400 supports full DPI features, including the Users Tab and per-user DPI, like this:

 

I had updated this info in the mentioned post.  Thanks again.

Wish you a happy life and smooth network usage!  >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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#5
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Re:Enabling per-user statistics with deeep packet inspection?
2025-05-08 14:37:59 - last edited 2025-05-08 14:41:11

My setup is:

- 1x ER8411 v1.0

- 1x OC300

- 3x SG3428XMP v3.20

- 1x SG3452X v1.20

- 1x SG3428X v1.30

 

In the video I do see a users section but no matter what I do not see the tab:

 

 

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#2
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Re:Enabling per-user statistics with deep packet inspection?
2025-05-08 15:03:07

So according to this post https://community.tp-link.com/en/business/forum/topic/734076

 

per-user DPI is disabled for hardware controllers (which i do own OC300).

 

Is the feature also disabled in OC400?

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#3
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Re:Enabling per-user statistics with deep packet inspection?
2025-05-09 02:14:11

  @Bonesoul 

Bonesoul wrote

So according to this post https://community.tp-link.com/en/business/forum/topic/734076

 

per-user DPI is disabled for hardware controllers (which i do own OC300).

 

Is the feature also disabled in OC400?

I don't think this is ever supported.

@Vincent-TP 

Can you chime in?

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#4
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Re:Enabling per-user statistics with deep packet inspection?-Solution
2025-05-09 02:36:15 - last edited 2025-05-09 09:36:52

Hi  @Bonesoul 

 

Thanks for asking.

 

Just confirmed, OC400 supports full DPI features, including the Users Tab and per-user DPI, like this:

 

I had updated this info in the mentioned post.  Thanks again.

Wish you a happy life and smooth network usage!  >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
Recommended Solution
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#5
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Re:Enabling per-user statistics with deep packet inspection?
2025-05-09 09:35:41

Thanks for the info,

 

Then I'll be buying an OC400 to get the feature running on my network.

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#6
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Re:Enabling per-user statistics with deep packet inspection?
2025-05-20 18:41:23

Update: after migrating from oc-300 to oc-400 I can now view per-user DPI statistics.

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#7
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Re:Enabling per-user statistics with deep packet inspection?
2025-06-09 11:11:42

  @Bonesoul 
Im okwith not being able to handle individual users on OC300 but I would like to export these data for offline analysis. Is that possible? How

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#9
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