new EAP650 not appearing in pending device list
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Hi Guys,
I have a existing omada set up, on top of that, i am adding a new EAP650 via PoE ethernet. But unfortunately, the device is not showing up in the omada application pendding devices list. So could you please advise how to further fix this via PoE.
Also i tried below options
1. when i plugged this device to direct dc adaptor and connect via mesh with other EAP, i see the devlices in the pending list and after accepting, it is working and seemless roaming also fine.
2. After performing the steps in above point 1, removed the DC and connected the device via PoE. I see this device EAP650 is in connected status, but devices are not connecting to this EAP.
So could you advise what further actions needed to solve this isse. Apprecieate your response.
Thank you.
Hi @Imransyf11
Thanks for the reply.
Firstly, to identify if the EAP650's network is not working, please create a different SSID separately. Below is the step:
1. create a new WLAN group and create a test SSID under this WLAN group:
2. Go to Device page, choose the EAP650 and apply the WLAN group created in step1 to the EAP: config > WLAN > WLAN group
For more details, you may refer to the following link:
How to configure the WLAN Group function on the SDN Controller(New UI)
If the test SSID still had no Internet, maybe the Ethernet cable is not working, please change a different known working cable to plug the EAP650.