Devices Live Bandwidth Speed & Monthly Report Data Disappeared From Deco App

Hey TP-LINK !!
My devices live bandwidth speed and monthly report data suddenly disappeared after the new (August) month started. Before that i had this issue on 1st of July and after factory reset my deco system fixed that issue and i faced this issue every new month and i have to factory reset my deco system every month and this is so annoying and TP-LINK did'nt take any action.
Had same issue on 1st of July before factory reset on 2nd July
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@ChiWai Glad to hear 🤗❤️
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@RNIRL_Jazz I have found a solution and posted a solution on previous reply.
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@ARGamingPK1 No It’s M4v2 At My Village Home.
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@SayeemAhmed Okay
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@ARGamingPK1 Perfect - just tested it and confirm it worked for me too. Thanks for figuring it out!
Are you leaving the Monthly Report on or off?
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@RNIRL_Jazz Im leaving monthly report OFF until TP-LINK did'nt fixed that issue by firmware update and i think Monthly Report is'nt important for me.
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@ARGamingPK1 Cool. I'll turn it back on and we can reconvene in a month to see what happens after 01/09.
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@RNIRL_Jazz Hmmm okay and let me know what will happen on 1/09 🤗
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@ARGamingPK1 I notice a new firmware (1.8) has been released for the M4 V2 which is designed to fix Client Management issues. Hopefully, it solves the problem!
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@RNIRL_Jazz Really? Where did u got the firmware and which country you from and what's your Deco M4 V2 region?
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Helpful: 5
Views: 563
Replies: 27
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