Archer D2 5Ghz AC SSID disappears
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Archer D2 5Ghz AC SSID disappears
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Archer D2 5Ghz AC SSID disappears
Posts: 4
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2015-10-08
Archer D2 5Ghz AC SSID disappears
2015-10-28 22:51:37
Tags:
Model :
Hardware Version : Not Clear
Firmware Version :
ISP :
I've had a quick search but could see anything that had been reported on this previously.
I have an Archer D2 on the latest firmware.
The 5Ghz AC wireless SSID keeps disappearing when there are no devices connected to it.
The only way I can get the SSID to be visible is by going into the router configuration and turning the wireless AC off and back on, or by doing the same using the Tethering App on my android phone.
It has been happening since day one of having the router and I've kept the firmware up to date to see if it is resolved in a FW release.
Any ideas on why this could be happeneing.
Hardware Version : Not Clear
Firmware Version :
ISP :
I've had a quick search but could see anything that had been reported on this previously.
I have an Archer D2 on the latest firmware.
The 5Ghz AC wireless SSID keeps disappearing when there are no devices connected to it.
The only way I can get the SSID to be visible is by going into the router configuration and turning the wireless AC off and back on, or by doing the same using the Tethering App on my android phone.
It has been happening since day one of having the router and I've kept the firmware up to date to see if it is resolved in a FW release.
Any ideas on why this could be happeneing.
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
15 Reply
Posts: 10
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2015-06-06
Re:Archer D2 5Ghz AC SSID disappears
2015-11-06 17:57:24
Is your firmware updated?
Check and if necessary get it from here >>> http://www.tp-link.us/download/Archer-D2.html#Firmware
Check and if necessary get it from here >>> http://www.tp-link.us/download/Archer-D2.html#Firmware
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#2
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Posts: 4
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2015-11-09
Re:Archer D2 5Ghz AC SSID disappears
2015-11-09 05:12:54
I just signed up to get help, and this is my problem I was seeking help for !
Archer D7
Hardware: Archer D7 v1 00000000
Firmware: 0.9.1 1.1 v002d.0 Build 150824 Rel.40904n
24 to 48 hours, 5Ghz vanishes, 2.4Ghz stays active. Router needs a reboot for 5Ghz to reappear.
Archer D7
Hardware: Archer D7 v1 00000000
Firmware: 0.9.1 1.1 v002d.0 Build 150824 Rel.40904n
24 to 48 hours, 5Ghz vanishes, 2.4Ghz stays active. Router needs a reboot for 5Ghz to reappear.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#3
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Posts: 4
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2015-10-08
Re:Archer D2 5Ghz AC SSID disappears
2015-11-09 19:29:24
So far I have not been able to resolve the issue.
I have tried setting the channel to 36 so that the router doesn't auto assign to a different band due to other home routers in the nearby area.
I am in contact with Tech support and going thorugh some options. I'll post back here if it gets fixed/a cause of the fault is found.
Neil
I have tried setting the channel to 36 so that the router doesn't auto assign to a different band due to other home routers in the nearby area.
I am in contact with Tech support and going thorugh some options. I'll post back here if it gets fixed/a cause of the fault is found.
Neil
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#4
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Posts: 10
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2015-06-06
Re:Archer D2 5Ghz AC SSID disappears
2015-11-10 15:53:55
Hi, this thread is on the D2 and not the D7.whiteb wrote
I just signed up to get help, and this is my problem I was seeking help for !Archer D7Hardware: Archer D7 v1 00000000Firmware: 0.9.1 1.1 v002d.0 Build 150824 Rel.40904n24 to 48 hours, 5Ghz vanishes, 2.4Ghz stays active. Router needs a reboot for 5Ghz to reappear.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#5
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Posts: 4
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2015-11-09
Re:Archer D2 5Ghz AC SSID disappears
2015-11-11 15:26:34
kneth wrote
Hi, this thread is on the D2 and not the D7.
Yes but I am not able to find this issue for the D7, but it is the EXACT issue I am having, on the D7, given that the D2 and D7 is still an archer, I am assuming, it is a similar bug, in a similar wireless chipset.
As in the SSID disappears, and does not return, and a reboot is required to get it to return, so it has to be a bug in the SSID section of the Wireless code.
We know both the D2 and D7 use Broadcom (D2 uses AC750, D7 uses AC1750), but some aspects of the source code will be shared across them, so if there is a bug to find, it may very well be a common bug across both models.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#6
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Posts: 10
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2015-06-06
Re:Archer D2 5Ghz AC SSID disappears
2015-11-12 16:04:24
How many and what type of devices are you connecting to the router?
Does all your devices fail to see the SSID?
Does all your devices fail to see the SSID?
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#7
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Posts: 4
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2015-11-09
Re:Archer D2 5Ghz AC SSID disappears
2015-11-13 15:08:21
I have 2x devices that connect to 5Ghz.
1x Asus Laptop
1x Nexus 5X
Both devices fail to find the Router when it drops out, and both devices fall back to the 2.4Ghz Network.
1x Asus Laptop
1x Nexus 5X
Both devices fail to find the Router when it drops out, and both devices fall back to the 2.4Ghz Network.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#8
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Posts: 4
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2015-10-08
Re:Archer D2 5Ghz AC SSID disappears
2015-12-16 22:27:19
After extensive testing I have come to the conclusion that the broadcast power of the 5Ghz wifi is not as stronge as my neighbours router (predominantly BT HomeHub 5).
The SSID disappears from the list due to other SSIDs (not mine) populating the list on my devices, circa 5 or 6 other SSID, including the Archer D2's 2.4Ghz SSID.
In short, the 5ghz wireless is functioning, just not as well as the other brands of routers my neighbours have. :(
The SSID disappears from the list due to other SSIDs (not mine) populating the list on my devices, circa 5 or 6 other SSID, including the Archer D2's 2.4Ghz SSID.
In short, the 5ghz wireless is functioning, just not as well as the other brands of routers my neighbours have. :(
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#9
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Posts: 4
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2015-11-09
Re:Archer D2 5Ghz AC SSID disappears
2015-12-17 15:32:02
neilfellows wrote
After extensive testing I have come to the conclusion that the broadcast power of the 5Ghz wifi is not as stronge as my neighbours router (predominantly BT HomeHub 5).
The SSID disappears from the list due to other SSIDs (not mine) populating the list on my devices, circa 5 or 6 other SSID, including the Archer D2's 2.4Ghz SSID.
In short, the 5ghz wireless is functioning, just not as well as the other brands of routers my neighbours have. :(
Well it is a good thought, but my Archer D7 is the *ONLY* device in the area on 5Ghz (Wifi analyser scan) and it still drops the SSID on 5Ghz.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#10
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Posts: 10
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2015-06-06
Re:Archer D2 5Ghz AC SSID disappears
2015-12-18 15:57:12
Did you try finding a free 5Ghz channel and fixing your router on that - instead of keeping it on Auto?
Edit
Any 5Ghz cordless phones, WiFi APs or other WiFi device near by?
Edit
Any 5Ghz cordless phones, WiFi APs or other WiFi device near by?
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#11
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Posts: 4
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2015-10-08
Information
Helpful: 0
Views: 2844
Replies: 15
Voters 0
No one has voted for it yet.
Tags
Report Inappropriate Content
Transfer Module
New message