Client Connections after SSID Password Change

Client Connections after SSID Password Change

Client Connections after SSID Password Change
Client Connections after SSID Password Change
2 weeks ago - last edited 2 weeks ago
Model: OC300  
Hardware Version: V1
Firmware Version: 1.30.7 Build 20250704 Rel.78617

I just changed the passwords for several SSIDs in the controller and clients can still connect with the old password.  After making the password changes, I ran a test to ensure the changes were working.  To my surprise, the test PC connects to the network using its existing configuration and I am never prompted for a new password.  After confirming the SSID configuration in the controller, I did a forced provision on all the APs and the problem remains.  Suggestions?
 
UPDATE:  I found the problem (and the fix).  The WLAN SSID password changes were made in the WLAN Default group, which is only used by my gateway.  My APs use a different group that does not have all the SSIDs of the Default group.  It turns out that any changes made to an SSID in a particular group are not carried over to the same SSID in a different group.  If the same SSID exists in more than one group, it must be edited separately.

 

1x ER706W 1x OC300 4x SG2008 1x EAP610 2x EAP650
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Re:Client Connections after SSID Password Change-Solution
2 weeks ago - last edited 2 weeks ago

Hi  @jra11500 

 

Thank you for sharing your solution! You're absolutely right—when the same SSID exists in multiple AP groups, password changes must be updated separately in each group, as modifications in one group won't apply to others. Your detailed explanation will be very helpful to other users facing similar issues.  

If you have any further technical questions or insights to share, feel free to post in the community! 👍

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Re:Client Connections after SSID Password Change-Solution
2 weeks ago - last edited 2 weeks ago

Hi  @jra11500 

 

Thank you for sharing your solution! You're absolutely right—when the same SSID exists in multiple AP groups, password changes must be updated separately in each group, as modifications in one group won't apply to others. Your detailed explanation will be very helpful to other users facing similar issues.  

If you have any further technical questions or insights to share, feel free to post in the community! 👍

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