Deco Firmware update will not download

Deco Firmware update will not download

Deco Firmware update will not download
Deco Firmware update will not download
Yesterday
Model: Deco X20  
Hardware Version: V1
Firmware Version: 2.0.6 Build 20240115

My app shows firmware updates are available, but they will not download. Why might that be, please?

Thanks

Chris

  0      
  0      
#1
Options
6 Reply
Re:Deco Firmware update will not download
14 hours ago

  @Grounded 

 

If you are trying to download the firmware via ethernet try switching to wifi to download them. Also try moving your deco unit closer to the main unit. 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
  0  
  0  
#2
Options
Re:Deco Firmware update will not download
3 hours ago

  @Grounded Thank you for responding. I am attempting to download over wifi and it is new firmware for the main unit which is refusing to download.

Puzzling

Chris

  0  
  0  
#3
Options
Re:Deco Firmware update will not download
an hour ago

  @Grounded 

 

Have you tried hooking the main unit up via Ethernet cable to see if it will download then? 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
  0  
  0  
#4
Options
Re:Deco Firmware update will not download
an hour ago

  @Grounded My main unit is operating as router, so it is jacked directly into the optical outlet. That is how I was originally advised to set it up a few years ago and it has served me well. It is only now I am experiencing a problem updating the firmware.

Chris

  0  
  0  
#5
Options
Re:Deco Firmware update will not download
an hour ago

  @Grounded 

 

Ok lets try it another way. See the following post and use option #2 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
  0  
  0  
#6
Options
Re:Deco Firmware update will not download
59 minutes ago

  @Grounded Thank you, that appears to have worked. Internet access was initially erratic, but it seems to have settled down now.

Thanks again

Chris

  0  
  0  
#7
Options