BUG: Clients marked as OFFLINE when they are not...

BUG: Clients marked as OFFLINE when they are not...

BUG: Clients marked as OFFLINE when they are not...
BUG: Clients marked as OFFLINE when they are not...
a week ago
Hardware Version:
Firmware Version: 6.0.0.24

This latest version is very impressive, but a simple thing like "How many clients are online" has stopped working properly.

 

In my case it looks like its limited to Ethernet connected clients. Looking at the Offline Client dashboard it lists 6 clients as offline, all of which are online, pingable and working perfectly,

 

This is my setup, There are clients listed as OFFLINE (which are not) on all three network switches.

 
GW 1 - Router
192.168.0.1
CONNECTED
ER605 v2.0
2.3.0 2.3.1
20day(s) 2h 13m 14s
49%
19%
 
 
SW 1 - Garage
192.168.0.11
CONNECTED
TL-SG2428P v1.0
1.1.15
270day(s) 21h 25m 8s
49%
15%
 
 
SW 2 - Office
192.168.0.12
CONNECTED
TL-SG2008P v1.0
1.0.13
261day(s) 9h 58m 43s
47%
0%
 
 
SW 3 - Master Bedroom
192.168.0.13
CONNECTED
TL-SG2008P v1.0
1.0.13
261day(s) 9h 51m 24s
47%
0%
 
 
AP 1 - Patio
192.168.0.17
CONNECTED
EAP225-Outdoor(EU) v1.0
5.1.11
19day(s) 20h 8m 44s
59%
4%
 
 
AP 2 - Office
192.168.0.14
CONNECTED
EAP225(EU) v3.0
5.1.11
19day(s) 22h 59m 24s
59%
3%
 
 
AP 3 - Garage
192.168.0.16
CONNECTED
EAP225(EU) v3.0
5.1.11
19day(s) 23h 21m 17s
59%
1%
 
 
AP 4 - Living Room
192.168.0.15
CONNECTED
EAP225(EU) v3.0
5.1.11
19day(s) 23h 8s
59%
4%
 
 
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Re:BUG: Clients marked as OFFLINE when they are not...
a week ago

Hi  @Tescophil 

Thanks for posting here.

We are aware of this situation and had fixed it on the current controller.

While it still take some time for switches to get adapted.

What's the model number, hardware version and firmware version for your switch?

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#2
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