Hello, 

I am currently facing WIFI challenges from the router. There is no WIFI signal from the router.  The wifi led status shows WIFI on, but no SSID is broadcast from the router.

When I go to the router status tab, I see that both the 2.4G and 5G band is showing channel: N/A.

Inside the advanced tab:

There is no option to change wifi channel and mode for 2.4 GHz, and it is set to auto. There is no option available in the dropdown to select channel, andthe  mode field is disabled. The 5Ghz settings cannot be seen as this is disabled. 

The 5Ghz band is disabled, and the settings are greyed out and no option to enable the 5 Ghz band. 

I am also seeing this message  "5Ghz band is unavailable due to restrictions in your country",, which is kind of strange, as I was using the 5GHz band before this issue.

The router details and firmware details are available below.

The Router and Firmware details are available below

The WIFI issue started when I enabled the Smart Connect option. Since then, there has been no wifi signal from the router.

I have factory reset the router numerous times and have also upgraded/downgraded the router firmware; however, the issues seem to be persistent every time.

Has anyone encountered this before and successfully resolved it?

Regards

pra4abt