Hi  @Vishlamba 

Thanks for posting here.

What's the controller are you using? Please also note the firmware version.

Did you change any settings on December 28th?  Or can you recall any change around that day?

BTW, the firmware of EAP655-wall is not the latest one, you may update it:

Hi  @Vishlamba 

Yes, they are the same. You can proceed with the update.

Vishlamba wrote

  @Vincent-TP  hi

 

thank for your reply my controller is OC300 V1, 6.1.0.19, 1.32.10 Build 202601117 Rel 84796. 
 

the only recent change I have done is change 3 of my EAP 650 with EAP 655 around the 16th Jan 2026

 

My EAP 655 is US version, Can you please confirm if the above version work for me ? As it says EU? Thanks 

 

 

  @Vishlamba 

Thank you so much for taking the time to post the issue on the TP-Link community!
To better assist you, I've created a support ticket via your registered email address and escalated it to our support engineer to look into the issue. The ticket ID is TKID260204680. Please check your inbox and confirm that the support email was received. Thanks!
Once the issue is resolved, please update this thread with your solution to help others who may encounter the same problem.
Many thanks for your excellent cooperation and patience!