WIIM Media Player Issues
Good day all, Bit of a struggle with what I am attempting to do. Currently I have the following Vlans set up. Main, guest, Staff, media. Goal is to allow only main and Staff to be able to control the music in different zones. All zones are powered by WIIM. Most are the Mini version so no ethernet, wifi only. I have attempted mdns settings, ACL rules, etc. But I can only see the WIIM if I log into that network. Any assistance would be helpful if you have set anything like this up before.
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Hi,@EliH
We are reaching out to follow up and check whether your issue has been resolved yet.
As we analyzed earlier, the cause of your problem is that mDNS broadcast packets cannot cross VLAN boundaries. Most applications that rely on automatic device discovery (including the WiiM control app) use mDNS to locate devices within the local area network. Since VLANs isolate broadcast domains at the data link layer, control devices on the Main VLAN or Staff VLAN cannot receive the advertisement broadcast packets sent by your WiiM devices on the Media VLAN.
We recommend that you configure mDNS repeater on your gateway, and add the Main, Staff and Media VLANs to the mDNS forwarding scope. After that, please configure Access Control List (ACL) rules to allow bidirectional access between the Main VLAN and Media VLAN, as well as between the Staff VLAN and Media VLAN.
You may refer to this post for further troubleshooting:mDNS Repeater on the Router Doesn't Take Effect - Business Community
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Hi @EliH
Thanks for your valuable feedback.
May I ask what is your network topology? Which VLAN the media player is located or belongs to?
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If the controller method is an app or application that relies on actively scanning for and finding the devices, and doest support direct IP entry, its likely you are encountering the fact UDP broadcast ("HELLO HERE I AM") does not cross vlan boundaries
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@GRL Thanks for replying and sorry we got a bit distracted with others and now back at it. So I put my wiim's on a "Media" VLAN that has a subnet of 192.168.50.xx. I did make a "media group" as well fyi. Now as long as the staff is logged into the "Media" network they can control it, but now the main (owner) network as well as the "staff" network we will not discover it. Is there a setting that you can think of that would allow this UDP to work with all networks other than the guest network? Thanks for your support.
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@Hank21 Are you able to see my response to @GRL?
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Hi,@EliH
We are reaching out to follow up and check whether your issue has been resolved yet.
As we analyzed earlier, the cause of your problem is that mDNS broadcast packets cannot cross VLAN boundaries. Most applications that rely on automatic device discovery (including the WiiM control app) use mDNS to locate devices within the local area network. Since VLANs isolate broadcast domains at the data link layer, control devices on the Main VLAN or Staff VLAN cannot receive the advertisement broadcast packets sent by your WiiM devices on the Media VLAN.
We recommend that you configure mDNS repeater on your gateway, and add the Main, Staff and Media VLANs to the mDNS forwarding scope. After that, please configure Access Control List (ACL) rules to allow bidirectional access between the Main VLAN and Media VLAN, as well as between the Staff VLAN and Media VLAN.
You may refer to this post for further troubleshooting:mDNS Repeater on the Router Doesn't Take Effect - Business Community
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