My Deco M4 will not connect to a new device

My Deco M4 will not connect to a new device

My Deco M4 will not connect to a new device
My Deco M4 will not connect to a new device
9 hours ago
Model: Deco M4  
Hardware Version:
Firmware Version: 1.8.2 Build 20251027 Rel. 36869

Hi

 

I have a problem with my Deco mesh system. It is working okay but it will not let me connect a new device to them.

 

When I scan for the WIFI the new device will see the network and says its available. But when I connect to to and put the password in it will not connect. I have reset the password, re booted the system, done a hard reset on them, Updated the system & I have set up a new Guest Network. But it will still not let the new device connect. 

 

I know its not the device as I have connected it to my Talk-Talk router and connected it to a hot spot network on my phone with no problems. 

 

Has anyone had this before?

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