ER605 shows WAN Offline but everything works

ER605 shows WAN Offline but everything works

ER605 shows WAN Offline but everything works
ER605 shows WAN Offline but everything works
2026-03-20 15:01:19 - last edited 2026-03-23 16:39:55
Tags: #Controller #Router
Model: OC300  
Hardware Version:
Firmware Version:

When I go into the Omada Controller dashboard I noticed that my WAN1 shows is offline but everything works fine, except that I can't log in using my iphone into my omada controller. My speed is 600 MB and is only showing 17.52

 

Can you please tell me what is going on

 

Thanks

 

 

 

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#1
1 Accepted Solution
Re:ER605 shows WAN Offline but everything works-Solution
2026-03-23 16:38:23 - last edited 2026-03-23 16:39:55

  @Hank21 

I took the screen shots using my local dashboard.  But I already figure it out, the problem was with the DNS servers, I don't know why it wasn't receiving the info.  I just input the info that my ISP provided me and now it says online.

 

Thanks,

 

Angela 

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#3
2 Reply
Re:ER605 shows WAN Offline but everything works
2026-03-23 09:38:55

Hi  @AngelaGarza 

May I know if you checked the dashboard and logged in in local network or remote network?

Would the WAN online after a while and restored the connection?

You may try to ping 8.8.8.8 when the WAN offline if this happens again after that.

By the way, is the WAN 1 only ISP your ER605 connected?

 

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#2
Re:ER605 shows WAN Offline but everything works-Solution
2026-03-23 16:38:23 - last edited 2026-03-23 16:39:55

  @Hank21 

I took the screen shots using my local dashboard.  But I already figure it out, the problem was with the DNS servers, I don't know why it wasn't receiving the info.  I just input the info that my ISP provided me and now it says online.

 

Thanks,

 

Angela 

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#3