@Thomas2026
Do you know when you bought the X50 and from where? It "may" still be under warranty if your lucky
To request warranty service, the process depends on your location:
For customers in the United States, Canada, United Kingdom, and Germany (US/CA/UK/DE):
Warranty replacements require product registration on the TP-Link RMA portal. Here's how to register your device:
1. Visit: https://myproducts.tp-link.com/
2. Select your country in the top right corner
3. Sign up or log in with your TP-Link ID
4. Click on "+Register a Product"
5. Enter the Serial Number, proof of purchase, and Place of Purchase. (Proof of Purchase is optional and can be uploaded later. Once uploaded, you can also enter the purchase date)
6. After registration, you can view the status of the registered products under "My Products" page
For more details on registration, refer to this FAQ: https://www.tp-link.com/support/faq/2602/
To submit a replacement request, refer to this FAQ: https://www.tp-link.com/support/faq/2604/
For regions outside the US/CA/UK/DE:
Product registration is not required. If your product is within its warranty period and confirmed faulty after troubleshooting, please refer to our official website for detailed replacement procedures: https://www.tp-link.com/support/replacement-warranty/
