Ring doorbell
Hi
I have just bought 3 pack of x55, 1 x50, and an outdoor x50 which is placed in my garage loft space the problem I have is even worth all of these my ring doorbell is still reporting a bad signal.
I have a unit in the living room,hall, front bedroom, garage loft space
Front door is at the side of my garage which is part of my house
Any ideas on how I can get a better signal I have tried everything even an ethernet to the garage deco still hasn't worked
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If you don't mind doing a little beta testing we have a new feature called Deco Heatmap which would help you find the correct placement of your Deco's to help fix your connection issues
You can read more about it here
https://community.tp-link.com/en/home/forum/topic/854924?sortDir=ASC&page=1
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@Mechman what's the wifi signal like on your mobile phone when you go and place it next to the ring doorbell? If the phone has good signal then its probably the Doorbell needing to be on the slower but more reliable 2.4Ghz frequency
Try turning on the iOT wifi network in the deco app, setup the name you want to use and a password for that network. Then connect your phone to that network and then reset the ring Doorbell to connect to that SSID rather than your main wifi network.
More info on setting up an iot network on Devo here:
https://www.tp-link.com/uk/support/faq/4420/
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Hi thanks I have done all that still really poor on my doorbell,
I have placed the outdoor x50 in the garage loft close to the eaves, as close to the door bell as I can get it
I would say it's about 6 ft higher and maybe 7 to 8 ft to the right of it
I would have thought that would blast enough WiFi to it
The x50 is connected by ethernet as well
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You could also try turning on the guest network and connecting the doorbell to it to see if that works or not
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