Business CommunitySwitchesSwitch refuses to update firmware

Switch refuses to update firmware

Switch refuses to update firmware

Switch refuses to update firmware

2026-04-23 18:07:26 - last edited 2026-05-14 07:53:09

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Registered: 2026-03-05

Switch refuses to update firmware

2026-04-23 18:07:26 - last edited 2026-05-14 07:53:09

Tags: #Configuration #Firmware Update

Model: SG2016P

Hardware Version: V1

Firmware Version: 1.20

I've recently set up a home network for a relative using a SG2016P v1.20 switch with a self-hosted Omada controller over HTTPS.
No matter how many times I try, either using cloud update(Omada controller/Internet update), or local via Wi-Fi/Ethernet, the device always refuses to update the firmware version, it looks like it upgraded successfully but after rebooting the firmware version remains the same.

The installed firmware is 1.20.5 and the device prompts me to update to 1.20.19

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#1

1 Accepted Solution

2026-05-14 07:53:04 - last edited 2026-05-14 07:53:09

Posts: 5470

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Registered: 2024-06-22

Re:Switch refuses to update firmware-Solution

2026-05-14 07:53:04 - last edited 2026-05-14 07:53:09

Below is the latest pre-release firmware for your switch. Please try to update it manually:

SG2016P V1.20 V1.20.23

If it still fails, please show us a screenshot of the switch firmware page:

Wish you a happy life and smooth network usage! Help Us Improve - Omada AP Installation Guide >Get the Latest Omada SDN Controller Releases Here< >Get the Latest Firmware Releases for Omada Routers Here< >Experience the Latest Omada EAP Firmware<

Recommended Solution

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#3

2 Reply

2026-04-24 16:04:07

Posts: 404

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Registered: 2025-08-19

Re:Switch refuses to update firmware

2026-04-24 16:04:07

@JCerdan Can you try updating manually using the firmware from the website?

SG2016P v1.20 Firmware Download

Check out our subreddit, r/Omada_Networks! Want to help test and give feedback on new products? Sign up for the US Enterprise Beta Program here! Need a ticket? Contact Technical Support

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#2

2026-05-14 07:53:04 - last edited 2026-05-14 07:53:09

Posts: 5470

Helpful: 571

Solutions: 1666

Stories: 0

Registered: 2024-06-22

Re:Switch refuses to update firmware-Solution

2026-05-14 07:53:04 - last edited 2026-05-14 07:53:09

Below is the latest pre-release firmware for your switch. Please try to update it manually:

SG2016P V1.20 V1.20.23

If it still fails, please show us a screenshot of the switch firmware page:

Wish you a happy life and smooth network usage! Help Us Improve - Omada AP Installation Guide >Get the Latest Omada SDN Controller Releases Here< >Get the Latest Firmware Releases for Omada Routers Here< >Experience the Latest Omada EAP Firmware<

Recommended Solution

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#3