Wifi on 6ghz
Hi
I have just added 2 EAP 775 wall to my network. I just want to know if an SSID is created only using 6Ghz. Should that work ? As I tired doing that but the SSID created with only 6ghz doesnt even show up in search when I am near 775 Eap. Thanks
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@Vishlamba You should be able to create an SSID with only the 6GHz band, yes. Is the device you are using to check capable of using 6GHz? Also, are you managing the EAPs with a controller? Has the config had time to apply to the EAPs?
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Hi, I am using iphone 17 pro max and 16 pro max to check 6Ghz SSID but it can't even see it, I am using a controller OC300 to manage all my APs. Yes it's been more then 12 hours since i created the SSID.
I have also tried using an app to see avaiable SSID near 775, not the 6Ghz SSID not shwoing Please see the Screen Shot attached,
Sapphire One is + 2.4/5Ghz/ 6 ghz
Sapphire New is 5 Ghz and 6 Ghz
Only 2.4 is 2.4 Ghz Only
and I made one naming only 6 Ghz, that doesnt show up ?
Thanks.

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Hi I also wanted to know if SG2428P switch can provide enough power to a Eap 775 wall ? and still waiting on the answer for 6ghz SSID solution ? Thanks
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@Vishlamba Yes, it will be able to power it on. As for your 6GHz network not displaying, what are the security settings on the 6GHz SSID? I just tested with an EAP772 and confirmed with WPA-Personal + WPA3-SAE/AES as the WPA mode works just fine.
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@NeilR_M Hi
My security setting is the same WPA-Personal + WPA3-SAE/AES. Please see the screen shots attached. I can confirm after these settings also I cant see 6Ghz network it been a few days now that I am running this SSID. Thanks


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@Vishlamba Can you turn off 802.11r on that SSID and try again?
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@NeilR_M hi
No luck switched off 802.11r, still can't see SSID. PFA screen shots can't see SSID Only 6
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@Vishlamba I'd factory reset the device and try again, unfortunately I don't have an EAP775-Wall on hand to test but other EAPs that support 6GHz have shown no issues showing a 6GHz SSID.
If it still has an issue after a factory reset + a firmware upgrade, I'd open a ticket with support here to see what else they can find: Contact Technical Support!
You can submit the ticket with the following information to move the process along smoothly.
Subject: [Forum Escalation][ID 863748]
Forum Nickname: Vishlamba
Thread URL: https://community.tp-link.com/en/business/forum/topic/863748
Model & Version: EAP775-Wall V1 Firmware Version 1.5.1
Description:
Any Other Relevant Information (Logs, Config Files, Images, etc.):
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Hi, @Vishlamba
To better assist you, I've created a support ticket via your registered email address and escalated it to our support engineer to look into the issue. The ticket ID is [TKID260556917], please check your email box and ensure the support email is well received. Thanks!
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