C2 USB doesn't see WD MY BOOK backup hard drive

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C2 USB doesn't see WD MY BOOK backup hard drive

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DLM

2017-01-08 05:57:14

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C2 USB doesn't see WD MY BOOK backup hard drive

2017-01-08 05:57:14

Model :

Hardware Version :

Firmware Version :

ISP :

I'm trying to add a new Western Digital My Book backup hard drive but all it comes up with is ' Drive1: WD (My Book 25EE) 4004 ' and does not recognise the volume at all.
There is no volume name or spec data.

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tplink

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2017-01-08 12:01:55

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Re:C2 USB doesn't see WD MY BOOK backup hard drive

2017-01-08 12:01:55

May I know what's the capacity of your HDD? And what about the file system, NTFS?
As for the phenomenon, I'm not very sure. Could you post a screenshot of what you see on the USB setttings page of the router?

DLM

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2017-01-09 03:07:48

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Re:C2 USB doesn't see WD MY BOOK backup hard drive

2017-01-09 03:07:48

Thank you for your reply.
The Western digital hard drive is model:WDBBGB0040HBK-NESN and is 4GB.
The My Book drive is formatted as a single exFAT partition for compatibility with all
updated Windows and Mac operating systems.

DLM