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Archer C7 becomes un-usable every few hours/minutes

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Archer C7 becomes un-usable every few hours/minutes

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C7 becomes un-usable every few hours/minutes
Archer C7 becomes un-usable every few hours/minutes
2017-04-03 15:12:16
Model :

Hardware Version :

Firmware Version :

ISP :

Hi,
I'm having the following problem with Archer C7. After reboot, ping to router's internal IP looks like this:
PING 192.168.1.1 (192.168.1.1): 56 data bytes
64 bytes from 192.168.1.1: icmp_seq=0 ttl=64 time=1.532 ms
64 bytes from 192.168.1.1: icmp_seq=1 ttl=64 time=1.190 ms
64 bytes from 192.168.1.1: icmp_seq=2 ttl=64 time=1.119 ms
64 bytes from 192.168.1.1: icmp_seq=3 ttl=64 time=0.945 ms

After a few minutes or hours of normal use, ping to the router's internal IP starts looking like this:
PING 192.168.1.1 (192.168.1.1): 56 data bytes
Request timeout for icmp_seq 0
64 bytes from 192.168.1.1: icmp_seq=0 ttl=64 time=1558.793 ms
64 bytes from 192.168.1.1: icmp_seq=1 ttl=64 time=557.861 ms
64 bytes from 192.168.1.1: icmp_seq=2 ttl=64 time=990.563 ms
64 bytes from 192.168.1.1: icmp_seq=3 ttl=64 time=90.227 ms
64 bytes from 192.168.1.1: icmp_seq=4 ttl=64 time=108.897 ms
64 bytes from 192.168.1.1: icmp_seq=5 ttl=64 time=1051.264 ms
Request timeout for icmp_seq 7
Request timeout for icmp_seq 8
64 bytes from 192.168.1.1: icmp_seq=6 ttl=64 time=3735.454 ms
64 bytes from 192.168.1.1: icmp_seq=7 ttl=64 time=2730.617 ms
64 bytes from 192.168.1.1: icmp_seq=8 ttl=64 time=1729.204 ms

At this point, the router is completely un-usable. It's impossible to use the Internet, and even logging into the router's web interface in order to reboot it is a struggle. Needless to say, I'm about 2 meters away from the router with full line of sight. The router is running the latest official firmware. How can I fix this problem, or even debug it?
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#1
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5 Reply
Re:Archer C7 becomes un-usable every few hours/minutes
2017-04-03 23:35:08
I might be hitting the same issue. I notice mine goes to about .5 Mbps for download speed when it gets into state. I will do a ping against it when it gets into state again and see if I see the same symptoms you indicate above.
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#2
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Re:Archer C7 becomes un-usable every few hours/minutes
2017-04-12 21:32:34
I don't get it, - people buy Archer router's and don't get REAL help here ?
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#3
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Re:Archer C7 becomes un-usable every few hours/minutes
2017-04-13 02:27:00
Try the beta firmware : http://forum.tp-link.com/showthread.php?94180-Archer-C7-router-crashed-by-Dell-laptop-with-Killer-adapter&p=195886&viewfull=1#post195886Maybe we be fix.
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#4
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Re:Archer C7 becomes un-usable every few hours/minutes
2017-04-13 20:29:15
Are you sure in Beta firmware that people can choose only N-mode in this Router ?
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#5
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Re:Archer C7 becomes un-usable every few hours/minutes
2017-04-13 23:27:23
Some users says that the problem is gone, some don't .

And for @Archer77 i don't know because i haven't installed . for me the router C7 is working fine ( until now ) 38 days uptime.
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#6
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Replies: 5

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