TL-PA9020P firmware update fails

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TL-PA9020P firmware update fails

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TL-PA9020P firmware update fails
TL-PA9020P firmware update fails
2017-10-22 11:34:28
Model :

Hardware Version :

Firmware Version :

ISP :

I own two TL-PA9020P kits, the Australian version. The firmware version is 3.2.4_902192_161024_901. Currently, I use 3 of the 4 adapters, one at my ADSL modem, another one at my PC and the third one at a Steam Link streaming box. The setup generally works, but I do experience some occasional stalls, ie., the streaming slows down/stops for a few seconds. Sometimes the audio stream continues, sometimes it also stalls.

The TP-Link Utility software shows me more than sufficient bandwidth, which is consistantly far above 100 Mbps, typically in the 300-600 Mbps range between the adapters. Since that does not explain the aforementioned stalls, I decided to give a firmware update a try. Turns out that there is a newer version of the firmware, labelled TL-PA9020P KIT(AU) V1 170628. The *.ggl file is named "BCM60500_v3.2.4b_20170628_US_PA9020Pv1.0.ggl", which seems indeed newer than the firmware that is on the adapters. However, when I try to update the firmware using the TP-Link utility, I consistently get a non-sensical error message: "Update failed" with a frowny smiley. No further details are given and so far, I was not able to locate a log file somewhere that had any more information on the cause.

What may play a role is the fact that the back of my adapters state a model identifier/version of TL-PA9020P(AU) Version 3.0. I could not find a version 3 firmware on TP-Link's website. I am not even sure that this device version has anything to do with the firmware version.

Ideas, anyone?

Thanks heaps,
Soeren
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#1
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6 Reply
Re:TL-PA9020P firmware update fails
2017-10-22 18:12:30
I have the same problem with continuous stream: #25

Hm, i never saw a V3 firmware (not at US/AU/UK/GE site), perhaps The Vogon can tell where to find it...or you can try the last beta from the thread i linked above, there is a V3 file to flash...
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#2
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Re:TL-PA9020P firmware update fails
2017-10-23 03:02:12
V1 firmware wont install on other hardware versions. Try this http://static.tp-link.com/TL-PA9020P%20KIT(EU)_V3_170623.zip
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#3
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[SOLVED] Thanks
2017-10-23 09:26:31
Thanks, I meanwhile figured that myself and found another TP-Link region (EU), where to download the firmware updates for the newer hardware revisions (V2, V3). Fun fact is that for the two TL-PA9020P kits that I bought off eBay from different sellers, one is hardware revision V2, the other V3, so I had to patch them with different firmware releases.

I feel like TP-Link really lets its users down here. For one, why does their Australian site not show the V2 and V3 firmware when it is sold here? And secondly, why can't their "upgrade failed" error message not show a more meaningful explanation as to WHY it fails. A simple revision mismatch is obviously a trivial thing to address, so this should be an easy fix for them. Given the fact that the TL-PA9020P is their top of the line powerline adapter, I really expect more from them on that front.
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Re:TL-PA9020P firmware update fails
2017-10-24 02:32:58
Totally agree on the support. Once I got through to UK support they were great but I had to prompt them to upload missing firmware on the UK site.

The proper way to do it would be central version control from TP-Link head office for each region but it seems to rely on each local support team to be bothered to request firmware from head office and then update their local site.

This forum is also advertised as the official support forums, but you don't seem to get any support from TP-Link here!
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#5
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Re:TL-PA9020P firmware update fails
2019-01-06 18:50:31

I have 4 TL-PA9020P adapters all running version 3.2.0_902111_160405_903.  I have tried flashing the newer 170628 firmware and get the irritatingly unhelpful message: 

 

 

I have tried V2 and V3 US versions and V3 EU version.  Any ideas?  Thanks.

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#6
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Re:TL-PA9020P firmware update fails
2021-07-24 17:56:16

@sbalko Same issue here. Thanks for posting this issue.

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#7
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