Home Network Community > All Threads > TL-PA8010P tpPLC Utility No Device Connected
< All Threads

TL-PA8010P tpPLC Utility No Device Connected

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TL-PA8010P tpPLC Utility No Device Connected

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-PA8010P tpPLC Utility No Device Connected
TL-PA8010P tpPLC Utility No Device Connected
2017-11-07 06:31:31
Model :

Hardware Version :

Firmware Version :

ISP :

Hello -


I have a powerline kit in my home. The connection has been disconnecting and reconnecting and now the adapters don't show up in the Utility software.
AV1200 Gigabit Passthrough Powerline Starter Kit
TL-PA8010P KIT V2
http://www.tp-link.com/ca/download/TL-PA8010P-KIT.html

Today the TP Utility shows the message: "No device connected." so none of the two powerline adapters show up.
I uninstalled the utility software and re-installed after downloading the latest .exe from:
http://static.tp-link.com/tpPLC_Utility_Windows_new.zip


What can I do to get the adapters to show up?


Thanks





  1      
 
  1      
 
#1
Options
6 Reply
Re:TL-PA8010P tpPLC Utility No Device Connected
2017-11-07 09:51:40
Check this computer is plugged well into the adapter with the third Ethernet light on.
Disable the firewall and anti-virus software on this computer or change another computer may help
  0  
  0  
#2
Options
Re:TL-PA8010P tpPLC Utility No Device Connected
2017-11-11 00:56:05
Use a new network name, then start adding back devices with their own pwd and make sure their network name is the one you just choosed.
  0  
  0  
#3
Options
Re:TL-PA8010P tpPLC Utility No Device Connected
2017-11-30 19:10:18
I have the same problem (similar). I can see my devices in tp-utility sometimes but after maybe 10-15 seconds they will disconnect (and I see "No device connected"). I have noticed that if I interact (change something and save) with my router (DLink DIR-868L) it seems the tp-utility will wake up and show my devices again for 10-15 seconds.
And, I cannot get any connection to the network through my devices. These problems all started after upgrading to the latest firmware in my router.
My stuff:
router - Dlink DIR868L
Tp-link - TL-WPA8630P-Kit (v1)
  0  
  0  
#4
Options
Re:TL-PA8010P tpPLC Utility No Device Connected
2017-12-01 15:44:24
disable power-saving mode and enable PLC-to VDSL mode. Check the circuit environment.
Or degrade the router
  0  
  0  
#5
Options
Re:TL-PA8010P tpPLC Utility No Device Connected
2017-12-02 02:16:37

p0et wrote

disable power-saving mode and enable PLC-to VDSL mode. Check the circuit environment.Or degrade the router
PLC-to VDSL? Where is it and what it is if I may ask.
  2  
  2  
#6
Options
Re:TL-PA8010P tpPLC Utility No Device Connected
2017-12-02 03:20:49
What kind of advice is that? Cut speed back to half, and then it'll work? Guess what: It won't.
  1  
  1  
#7
Options

Information

Helpful: 1

Views: 4660

Replies: 6

Related Articles
TpPLC Utility
746 0
tpPLC utility
1348 0
tpPLC utility - device detected but without wi-fi capability
1870 0
tpPLC utility for TL-PA4025P
1213 0
tpPLC utility for MAC 10.15
49074 1
tpPLC Utility - where is it?
1312 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.