Archer C7 - No Parental Control

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Archer C7 - No Parental Control

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Archer C7 - No Parental Control
Archer C7 - No Parental Control
2018-01-17 15:09:53
Model : Archer C7

Hardware Version :

Firmware Version : 1.0.2

ISP : Vodafone.de

Hello, I did now a lot of tests with Access Control and Parental Control and I still have the Problem that my Parental Control won't work... So Access Control I can completely block an MAC Adress from the Network, that works. But when I set a Parental Control that the internet should be disabled for a while or only enabled for a while, that's not working at all... I tryed out with my own Handy on WLAN and it's like nothing changed,, Even when I disable WLAN an enable WLAN it still works fine in my NO Internet Time... Like there is no Parental Control set.What could that be?
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#1
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15 Reply
Re:Archer C7 - No Parental Control
2018-01-17 15:55:12
You can write an email to tplink support. They can help you check your settings
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#2
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Re:Archer C7 - No Parental Control
2018-01-20 01:30:01
Hello,

thx for the Answer... I directly wrote to the support after you posted this, but still no reaction...
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#3
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Re:Archer C7 - No Parental Control
2018-01-20 05:21:13
Are you using the latest Firmware Revision? you don't list it above.....
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#4
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Re:Archer C7 - No Parental Control
2018-01-20 13:21:30
You can email to support again or chat with their support... or wait for a few days :)
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#5
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Re:Archer C7 - No Parental Control
2018-01-23 00:06:54
Hello,

I have the
Firmware Version: 1.0.2 Build: 20170301 rel. 75727(4555)
Hardware: Archer C7 v4.0

I can't find a chat function... I'm still waiting on the replay to my E-Mail...
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#6
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Re:Archer C7 - No Parental Control
2018-01-23 16:32:39

DL2ROY wrote

Hello,

I have the
Firmware Version: 1.0.2 Build: 20170301 rel. 75727(4555)
Hardware: Archer C7 v4.0

I can't find a chat function... I'm still waiting on the replay to my E-Mail...

I think the hotline will be more quick than email.
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#7
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Re:Archer C7 - No Parental Control
2018-01-24 03:48:29
Is the Router correctly setup under System tools >Time ? assuming you are trying to control access with the Clock?
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#8
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Re:Archer C7 - No Parental Control
2018-01-24 23:19:59
@Kbird Yes, time is correct...
@Vivien27, yeah but i think for Germany there is only an expensive hotline from Austria...
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#9
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Re:Archer C7 - No Parental Control
2018-01-25 03:40:16
What Firmware is that you have on the C7 V4 ? number above doesn't look normal.....

germany right ? from your comments...it seems 171101 is the latest from nov 1st 2017....

http://www.tp-link.com/de/download/Archer-C7_V4.html#Firmware
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#10
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Re:Archer C7 - No Parental Control
2018-01-26 00:25:53
I got an answer from the Support... Just like "look in the Manual Chapter 8. If it don't works like there reset the Router. And when it still won't work, contact the Support again"

That's what i did, i tryed again and i contacted the support again...

It's the Firmware that was on the Router when I bought it new in decembre 2017. So i don't think that the Firmware will be the reason, but lateron i will try to update...
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#11
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