Model :

Hardware Version :

Firmware Version :

ISP : BT

hi

i am new to powerline and have just purchased the TL-WPA8630P KIT comprising of the TL-PA8010P adapter and the TL-WPA8630P extender

the adapter is connected to the BT openreach router in the house via a cat 7 ethernet cable.

So as per the quick installation guide i pair the 2 adapters up successfully in the same room then plug the extender in where i have no wifi signal in the next floor of the house.

my pc running windows 10 detects the Powerline network , i enter the SSID password but when i try and connect to the internet i get the message ' no internet , secured ' on the powerline network link.

I have paired these successfully 3 times now and get the same issue every time and have no idea what this could be.

All 3 lights are lit up on the adapter connected to the router but 4 out of the 5 lights are lit on the extender these being

the power LED
the powerline LED
the 2.4 and 5GHZ wi-fi LED lights

its the middle ligh that is not lit, looks like a network light.

Have tried to explain as best i can but can anybody help me fix the issue

kind regards

mac