TL-MR6400 - No internet light straight from the box

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TL-MR6400 - No internet light straight from the box

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-MR6400 - No internet light straight from the box
TL-MR6400 - No internet light straight from the box
2019-05-08 06:17:37 - last edited 2019-05-09 02:16:04
Model: TL-MR6400  
Hardware Version: V3
Firmware Version: 1.6.0.0.91 V0001.0 Build 181022

Hi all,

 

We have just bought this router and cannot get internet on it. We have tried 3 different 4G SIMs and with all of them, the internet icon on the unit does not illuminate (all the others do and it it showing 75% signel strength). Running through the quick start procedure on the management page results in an error "Sorry not connected - please reconfigure your parameters". All the parameters look OK. I'm wondering if the unit is faulty. Any thoughts?

 

Thanks,

 

Bob

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Re:TL-MR6400 - No internet light straight from the box
2019-05-09 07:56:23

Maybe the APN information is not right, you could confirm that with your ISP. You could attach some pictures, such as status page or something maybe help.

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