@MarkP1 

I have some of the same gripes:

same model and firmware version as you

 

1. I agree  - the call log is impossible - the page refreshes back to page 1 before you can read anything

2. All my dates are currently in the future. No use at all when you're trying to find a call on a particular date

 

7. eek - so it does! very dodgy programming

 

Have you contacted Tp_link at all re issues 1 and 2?

 

The product is not fit for purpose with those two issues as far as I'm concerned

@njwtpl 

 

njwtpl wrote

@MarkP1 

I have some of the same gripes:

same model and firmware version as you

 

1. I agree  - the call log is impossible - the page refreshes back to page 1 before you can read anything

2. All my dates are currently in the future. No use at all when you're trying to find a call on a particular date

 

7. eek - so it does! very dodgy programming

 

Have you contacted Tp_link at all re issues 1 and 2?

 

The product is not fit for purpose with those two issues as far as I'm concerned

 

I'm not sure how to contact them. Years ago, when I had the TD-VG3631, I contacted them about the dynamic time on the call log and they just gave me this bogus answer and did nothing.

 

I think their engineering team is inept. They take Open source software and, bugs and all, keep using it. I looked in their GPL code for the VOIP and it's the same exact code as used in the VG3631. The same! The same bugs (since fixed by the voip developers [not tp-link of course]) and not updated by the lazy TP-link developers.

 

So, in answer to your question:

Have I contacted TP_LINK? Nope. I don't know how, and I thought maybe they would look on here. Vain hope, it seems. When I previously have, and offered my assistance, they blew me off and pretended it couldn't be fixed.

 

And in answer to your comment:

It sure isn't fit for purpose. Any heavy usage means your VOIP drops out. No QoS. Serious bugs that have been around since this device was released and STILL NOT FIXED.

 

My recommendation will be to all,

DO NOT PURCHASE THIS RUBBISH and if you do,

RETURN IT!

 

 

Unfortunately I recently bought this router on the recommendation of someone who appeared knowledgeable and after reading the reviews of many (who apparently weren't). Had I known it contained all these bugs (and more) along with missing basic features, I would have stayed clear. Worse still to find it's been this way since its release with no sign of TP-Link correcting it - which is extraordinary considering the price of the unit.

@ted70 

Sorry to hear that. Can you return it?

 

For a laugh I contacted their support and after much denial, they apparently forwarded it on to a developer with a promise in the "next few days we will get back to you". That was months ago.

 

I would not risk exposing this device to the outside world. I would hesitate to think of all the other bugs we can't see especially as TP-Link obviously have no intention to fix the bugs they've been shown.

 

For peace of mind, return it or place it in the garbage. I did the latter.

MarkP1 wrote

@ted70 

Sorry to hear that. Can you return it?

 

For a laugh I contacted their support and after much denial, they apparently forwarded it on to a developer with a promise in the "next few days we will get back to you". That was months ago.

 

Purchased online through a smallish retailer so I figure too much hassle to return.

Disappointing to hear TP-Link's failure to follow through after the trouble you went to.

TP-Link's lack of support for products it currently sells is something I'll be keeping

in mind next time I do a purchase or recommendation.