TP-LINK RE580D not connecting to any 5ghz?

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TP-LINK RE580D not connecting to any 5ghz?

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36 Reply
Re:TP-LINK RE580D not connecting to any 5ghz?
2020-08-17 06:43:43
What is the model number? is it also Archer VR900?
Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#23
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Re:TP-LINK RE580D not connecting to any 5ghz?
2020-08-17 06:55:58

@wookii 

 

I still ahve had no response. hello????

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#24
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Re:TP-LINK RE580D not connecting to any 5ghz?
2020-08-17 21:16:36

@Sunshine 

 

Hello, sorry just seen your response in my email.  

The TP-Link RE580D (US) Ver: 1 will not connect to extend my 5ghz network which is served out by a Verizon Fios Router/Modem.  I have tried setting each device to the same channel like 100, or 39, 134 instead of just setting them both up to auto channel.

 

The TP-Link RE580D Current Firmware is Version 1.0.0 Build 20171114 Rel. 63483 

 

I see that Kevin_Z has said in an earlier post that their was a Beta Firmware that has Been Working that Fixes the Issue, and it has been emailed out to some TP-Link RE580D Users here.  Would it be possible to get this Beta Firmware that others have said in post that it has fixed this Issue.  ? 

 

Thank you

 

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#25
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Re:TP-LINK RE580D not connecting to any 5ghz?
2020-08-17 21:32:44

@Kevin_Z 

 

Hello, I also need the Beta Firmware; I am having the same issue with my RE580D it will not connect to 5GHz Networks 

to Extend the 5Ghz Network, Please Let me Know if you can EMail me this Beta Firmware as well.  Thank you

 

Model: RE580D  Ver. 1.0 

SN: 2171447001249

RE580D (US)

Firmware Version: 1.0.0 Build 20171114 Rel. 63483

 

TP-Link RE580D (US) Ver. 1 Trying to Connect to Extend my 5Ghz Network Being Served out by My 

Verizon Fios Router\Modem.  I hve Tried Setting Both Devices 5Ghz Settings to use the Same Channels

like 100, or 39, or 134.  None of Which Have Worked.   I set the 5Ghz Channel Settings Back to

Auto Channel, Things Are Still Not Working.

 

 

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#26
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Re:TP-LINK RE580D not connecting to any 5ghz?
2020-08-17 21:49:57

@Kevin_Z @Sunshine 

 

I would also like the firmware please.

 

Regards.

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#27
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Re:TP-LINK RE580D not connecting to any 5ghz?
2020-08-17 22:08:46

@Kevin_Z

 

I have never received a response to my requests from (4) months ago for the upgraded beta firmware that supposedly fixes this issue!

 

I got really tired of only being able to use the 2.4 channel and being ignored by customer service!

 

So, I purchased an equivalent Netgear Extender and threw the TP-LINK RE580D into electronics recycling trash! The Netgear Extender is working wonderfully.

 

I will never purchase another TP-LINK product ever again! Product quality is bad and customer service is even worse!

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#28
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Re:TP-LINK RE580D not connecting to any 5ghz?
2020-08-17 22:18:59
It would appear so... :-(
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#29
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Re:TP-LINK RE580D not connecting to any 5ghz?
2020-08-18 02:01:41

 

@All 

Hi all, Good day!

Thank you very much for your time and patience.

Since the beta firmware is for Archer VR900, so if your main router is a different model, the beta firmware is not suitable.(While if anyone who had the VR900 as the main router with the same issue, you could leave your message and I could send you the beta~)

While there is a lot of feedback about the 5Ghz issue on the RE580D here, we hope you could help us check more details:

  1. What is the model number of your main router?
  2. How long have you have the range extender, and did it work on 5ghz before?
  3. A picture of the status page on the RE580D and the system log as well;

(In case I did not see the response in time, you could @me here and also leave me a message, Thank you very much~)

Thank you!

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#30
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Re:TP-LINK RE580D not connecting to any 5ghz?
2020-08-18 04:26:34

@Sunshine hello.

 

My main router is a Tp-LINK Archer D9 AC1900.

I have had range extender for about one year and yes it worked before.

Despite the picture I DO get 5GHz from router WIFI but NOT from Range extender.

 

Regards,

 

Tony.

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#31
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Re:TP-LINK RE580D not connecting to any 5ghz?
2020-08-19 22:30:42

@Sunshine 

 

0 days 00:00:04      OTHERS     INFO    Booted the system. 
0 days 00:00:04      DHCPS      INFO    DHCP server started 
0 days 00:00:13      WIRELESS   ERROR   2.4G failed to connect to the front end: AUTH 2, 0. 
0 days 00:00:13      WIRELESS   INFO    2.4G successfully connected to the front end. 
0 days 00:00:13      WIRELESS   INFO    Key exchange between 2.4G and the front end started. 
0 days 00:00:13      WIRELESS   INFO    Key exchange between 2.4G and the front end succeeded. 
0 days 00:00:16      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:00:19      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:00:21      DNS        ERROR   DNS probing failed, DUT can not get a dns server. 
0 days 00:00:21      NTP        ERROR   NTP detection failed. 
0 days 00:00:22      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:00:24      DHCPC      INFO    Received a DHCP offer:Server ID is 54.Assigned IP address is 192.168.1.68 
0 days 00:00:24      DHCPC      INFO    Sent a request for DHCP. 
0 days 00:00:26      DHCPC      INFO    DHCP obtained an IP address 192.168.1.68 
0 days 00:00:26      DHCPS      INFO    DHCP server stopped 
0 days 00:00:32      DNS        INFO    DNS detection succeeded. 
0 days 00:00:32      NTP        ERROR   NTP detection failed. 
0 days 00:05:12      WIRELESS   ERROR   5G failed to connect to the front end: AUTH 5, 0. 
0 days 00:05:12      WIRELESS   ERROR   5G failed to connect to the front end: ASSOC 5, 0. 
0 days 00:05:12      WIRELESS   INFO    5G front end exited: 0, 9 
0 days 00:05:12      WIRELESS   ERROR   5G failed to connect to the front end: ASSOC 4, 0. 
0 days 00:05:12      WIRELESS   ERROR   2.4G failed to connect to the front end: AUTH 2, 0. 
0 days 00:05:12      DHCPS      INFO    DHCP server started 
0 days 00:05:12      WIRELESS   INFO    2.4G successfully connected to the front end. 
0 days 00:05:12      WIRELESS   INFO    Key exchange between 2.4G and the front end started. 
0 days 00:05:12      WIRELESS   INFO    Key exchange between 2.4G and the front end succeeded. 
0 days 00:05:14      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:05:17      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:05:19      DHCPC      INFO    Received a DHCP offer:Server ID is 54.Assigned IP address is 192.168.1.68 
0 days 00:05:19      DHCPC      INFO    Sent a request for DHCP. 
0 days 00:05:21      DHCPC      INFO    DHCP obtained an IP address 192.168.1.68 
0 days 00:05:21      DHCPS      INFO    DHCP server stopped 
 

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#32
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