DECO P7 - Some devices are connected but there's no internet connection
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.DECO P7 - Some devices are connected but there's no internet connection
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi,
I bought a month ago a pack of 3 Deco P7. I set them up as Access point, connected to my router where everything worked perfectly.
I noticed that some devices (my iPhone XS and the macbook pro, but maybe also others have the same problem), sometimes randomly can't connect to internet, even if they seem to be connected with full signal to wifi. I also checked from the web interface of another device when this happened, and it doesn't show my iPhone in the list of the currently online device. If I switch from the 5Ghz band to the 2.4, or reconnect it, it works again. Until last disconnection.
On these devices I always use the 5Ghz band, I didn't see the problem on the 2.4 Ghz. I rebooted and tried almost everything. Also checked the logs but didn't find anything significant.
What can I do? Can I downgrade to another firmware without this issue? or do you have a working beta firmware? Thank you!!!!
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
I have found the issue! Fast roaming was the issue... When turning that off it now works flawless!
- Copy Link
- Report Inappropriate Content
Information
Helpful: 3
Views: 5208
Replies: 11
Voters 2
