Home Network Community > All Threads > Connection Problms for TD-W8968
< All Threads

Connection Problms for TD-W8968

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
12

Connection Problms for TD-W8968

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Connection Problms for TD-W8968
Connection Problms for TD-W8968
2013-01-10 10:30:10
Region : Turkey

Model : TD-W8968

Hardware Version : V1

Firmware Version : 0.6.0 1.1 v0005.0 Build 120926 Rel.27100n

ISP :

Hello,

Recently i bought TD-W8968 to replace my existing modem for a better wireless coverage.

However after i installed new modem dsl connection gets lost in every 15-20mins. I upgraded to latest firmware but it didn't help.

It seems it is a very common problem with this modem. At least in my country. I saw many posts in many forums about the issue. Arguments with the local dealers etc.

Local dealers say its snr margin problem but adsl providers says its okay and it's a common problem with tp-link and use another modem. Also other brand modems never disconnects. Will there be any firmware update soon about that issue. What can be the solution to that problem. I will share your replies in local forums too.

Thanks..


My current status disconnects all the time..:
Upstream Downstream
Current Rate (Kbps) 797 6143
Max Rate (Kbps) 1162 12868
SNR Margin (dB) 9.4 11.2
Line Attenuation (dB) 23.2 43
Errors (Pkts) 0 0
  0      
 
  0      
 
#1
Options
13 Reply
Re:Connection Problms for TD-W8968
2013-01-10 10:48:03
When the connection gets lost, what is the status of the ADSL LED light and other lights ? What is the internet speed your ISP provides you ?
  0  
  0  
#2
Options
Re:Connection Problms for TD-W8968
2013-01-10 13:39:43
Do you use the old modem? Can you get stable internet access?
  0  
  0  
#3
Options
Re:Connection Problms for TD-W8968
2013-01-10 20:40:55
Last time i checked when the connection lost adsl light was on but the internet light was off.

I have 8mbit contract but generally i get 6-7mbit speed downloads.

Yes my old modem is stable and never disconnects. Other people from the forums tells the same story.


Today when i checked modem during disconnects. i saw for the first time SNR margin was flactuating 1,5 to 9 and as soon as i plug in my old modem its stable to 11-13 and connection is stable.

Any ideas?
  0  
  0  
#4
Options
Re:Connection Problms for TD-W8968
2013-02-05 22:52:22
Same problem here...

Region: Brazil

Model: TD-W8968

Firmware Version:0.6.0 1.1 v0005.0 Build 120926 Rel.27100n

Hardware Version:TD-W8968 v1 00000000

ISP: Oi Velox

My TD-W8968 can't stay connected more than 10 minutes
  0  
  0  
#5
Options
Re:Connection Problms for TD-W8968
2013-02-06 17:53:49
hey guys,
please show us what's your ISP name , also any forum link about this problem can be posted here, maybe we can do a collection to push this problem.
  0  
  0  
#6
Options
Re:Connection Problms for TD-W8968
2013-02-09 14:23:23
Same problem here...
Region: Indonesia
ISP : Telkom






  0  
  0  
#7
Options
Re:Connection Problms for TD-W8968
2013-02-18 10:22:12
Same problem here... India.. Connection hangs every 1/2 hrs.. just 1 month since i bought this modem :-(
  0  
  0  
#8
Options
Re:Connection Problms for TD-W8968
2013-02-20 13:55:22

buntaran wrote

Same problem here...
Region: Indonesia
ISP : Telkom

hi buntaran, what's your ADSL bandwidth which is provided by ISP? from the pictures, the bandwidth is 1.2 Mbps?
  0  
  0  
#9
Options
Re:Connection Problms for TD-W8968
2013-02-20 14:05:50

gpkumaran wrote

Same problem here... India.. Connection hangs every 1/2 hrs.. just 1 month since i bought this modem :-(

hi,
who's your ISP?
when connection hangs, what the status of the ADSL light? on? off? flashing? if off, maybe the telephone line has some problem.
at that time, you can login on the modem ,snapshot the modem status page and save the system log, if possible, you can post them here.
  0  
  0  
#10
Options
Re:Connection Problms for TD-W8968
2013-11-17 16:12:45
Hi,

I recently bought the TD-W8968 and I am experiencing the exact same problem.
Has anyone been able to find a solution for this issue?

Region: South Africa

Model: TD-W8968

Firmware: 0.6.0 1.2 v0019.0 Build 130715 Rel.56040n

Hardware Version:TD-W8968 v2 00000000
  0  
  0  
#11
Options
12

Information

Helpful: 0

Views: 2038

Replies: 13

Related Articles
Connection Problems with TD-W8968
1116 0
Connection Problem with my TD-W8968
597 0
Td-w8968
571 0
Td-w8968
1614 0
Td-w8968
664 0
Td-w8968
616 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.