FTP server does not work

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FTP server does not work

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FTP server does not work
FTP server does not work
2020-03-03 21:53:17 - last edited 2020-03-07 20:49:45
Model: Archer VR400  
Hardware Version: V1
Firmware Version: 0.1.0 0.9.1 v0070.0 Build 160613 Rel.40404n

I have got a Archer VR 400 that works very well. In order to store images from a surveillance camera, I have plugged a USB drive in the router.Although I am able to access the drive from my PC (WIN10) I cannot connect to it using FIleZilla (err 500). Same problem with Firefox : when I type ftp://192.168.1.1:21 a window pops up and requires a login and a password. When they both of them are correctly provided nothing happens.

 

Does anyone has a clue of what I did wrong??! and what I should modify to get the FTP server work?

 

Kind regards,

 

fx

 

 

 

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#1
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1 Accepted Solution
Re:FTP server does not work-Solution
2020-03-04 02:52:48 - last edited 2020-03-07 20:49:45

@fxtv 

Hello, 

For this issue, we can do some troubleshooting to fix it.

 

Please reboot the router first, then open Google Chrome and type in ftp://192.168.1.1:21, can you access the driver? If not, please send us a screenshot.

 

Besides, how did you access the driver on your computer? Did you use Samba? Are you able to send us a screenshot of it? 

 

Finally, you got the error 500 when using FIleZilla, please also send us a screenshot on that page.

 

Is this your first time using the USB sharing function?

 

Have a nice day.

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#2
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Re:FTP server does not work-Solution
2020-03-04 02:52:48 - last edited 2020-03-07 20:49:45

@fxtv 

Hello, 

For this issue, we can do some troubleshooting to fix it.

 

Please reboot the router first, then open Google Chrome and type in ftp://192.168.1.1:21, can you access the driver? If not, please send us a screenshot.

 

Besides, how did you access the driver on your computer? Did you use Samba? Are you able to send us a screenshot of it? 

 

Finally, you got the error 500 when using FIleZilla, please also send us a screenshot on that page.

 

Is this your first time using the USB sharing function?

 

Have a nice day.

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#2
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Re:FTP server does not work
2020-03-07 20:49:33

@Stella.Q 

 

Great! It works fine!

 

Many thanks.

 

François-Xavier

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#3
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Re:FTP server does not work
2020-03-12 02:46:27

@fxtv 

 

Hi, glad to hear that it works, congrats.^_^

If need any further help, just let us know.

Good day 
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