Deco M5 Intermittent internet connection issues

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Deco M5 Intermittent internet connection issues

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
18 Reply
Re:Deco M5 Intermittent internet connection issues
2020-06-11 05:56:02

@Rioja hey, how did you roll back the firmware version to the one before 1.4.4? 

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#14
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Re:Deco M5 Intermittent internet connection issues
2020-06-11 06:54:22

@Geebus 

 

Good morning. The current firmware is 1.4.4. For me it works reasonably well in router mode. And having the wifi of the router-modem of your internet provider turned off.
Greetings and Health

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#15
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Re:Deco M5 Intermittent internet connection issues
2020-06-30 02:08:42

@DanDCon I have the same problem. In my case there were something wrong with the 2,4 GHz Band. So I created a Guest 5G only in the Deco and take one deco very close to my laptop.

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#16
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Re:Deco M5 Intermittent internet connection issues
2020-06-30 20:33:07

@Rioja 

 

I have the same issues since the new SW.

How to downgrade?

 

Thnx

Rioja wrote

@DanDCon I also had a punctual loss of internet when i updated to firmware 1.4.4 and some abandonment of wifi in the smartphone. I have downgraded the firmware and go back to beta 1.4.2. These errors never occurred whit the previous firmware.

 

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#17
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Re:Deco M5 Intermittent internet connection issues
2020-07-01 19:10:41

I am having the same issues as everyone here and after numerous emails they are advising updating to the 1.4.4 beta firmware.

 

I have already told them that I am already on this firmware but they insist I should still update to the very same software.

 

Current setup is Draytek Vigor 130 connected in full bridge mode entering the PPPOE settings into the Deco App.

 

I am then using 2 Deco M5s in Router Mode.. 

Bothe are V3(eu) on 1.4.4 build 20200221 release 65392.

 

 

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#18
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Re:Deco M5 Intermittent internet connection issues
2020-07-02 07:29:51

@BenGinders  

Good morning, the issue is that 1.4.4 is not the beta firmware. The beta firmware is 1.4.2. Greetings and cheers

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#19
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Re:Deco M5 Intermittent internet connection issues
2020-08-27 19:08:01

@DanDCon , i have the latest fw 1.4.7 and I am facing this issue as well. My troubleshooting shows that, my problem, is related with ipv6. When I don't use it I don't have this problem. If I enable ipv6 I have many issues. I think you can check if your ipv6 is enabled. If you can, you could disable ipv6 and see if it's solve the problem.

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#20
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Re:Deco M5 Intermittent internet connection issues
2021-08-18 20:52:17

@DanDCon 

is it possible the problem comes from the wifi interference ?
since the Deco mesh not allowed us to custom our channel range and bandwidth.
 

mine Deco m4,
cause intermittent connection which caused by signal interference from our neighbour.

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#21
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