Hey there,

 

I would like to have some help here, please, as I've had this STB working when connected to the LAN of a TL-WPA8630P V2.0 (latest firmware) and now I've changed that adapter to another power plug (network-wise, everything ok). Where the STB is I've now connected a TL-PA8030P V1.0 I already had. The STB never gained connection again, besides IP address (I can see that in the router). I noticed that, found it weird and started troubleshooting. Trough the tpPLC utility I found-out that its firmware was the older 141112, that worked fine all this time for regular computers I had used it with but now I have this issue, so I upgraded it and the issue remains.

The apdapter that is recieving the network signal and injecting it into the wall for both mentioned adapters is a TL-PA8010P V2.0, firmware 170511. There have been no issues whatsoever with this one.

 

Steps I've taken:

1. Move the TL-WPA8630P from one plug to another in the same room;
2. Log into the TL-WPA8630P and add the TL-PA8030P by using its key;
3. TL-PA8030P is recognized and added;
4. TL-WPA8630P cites the speed as 11Mbps, not changing, but the connection doesn't drop;
5. TL-PA8030P's HP LED remains green so connection is good;
6. STB has no connection;
7. Change LAN ports;
8. Reset TL-PA8030P;
9. Upgrade TL-PA8030P's firmware (using tpPLC utility connected by laptop to the adapter);
10. Reset TL-PA8030P;
11. Unplug and plug TL-PA8030P again;
12. Use tpPLC utility to reset TL-PA8030P;
13. Change TL-PA8030P QoS to 'Audio and Video';
14. Change TL-PA8030P QoS to 'Internet';
15. Using the tpPLC utility, remove the TL-PA8030P from the network;
16. Using the tpPLC utility, add the TL-PA8030P again;
17. The STB still doesn't recieve signal.

 

Details:

• The TL-PA8030P connects to the HomePlug network just fine;
• The TL-PA8030P's LEDs always remain green;
• The TL-WPA8630P always sees the TL-PA8030P's speed as 11Mbps;
• The STB is able to get an IP address;
• The tpPLC Utility detects the TL-PA8030P and manages it just fine, speed varies between 300 and 600Mbps, measured from it.

 

 

The STB is a fairly recent box from Technicolor that gets the stream trough IGMP/Multicast, that I've found, and though I was aware of this I just thought it would work with the TL-PA8030P the same as it did with the TL-WPA8630P. Then I was reliefed that there was a newer firmware for the TL-PA8030P that added just that (not used to TP-Link releasing firmwares for their products, might I add, with the exception being the C7), quite explicitly:

Modifications and Bug Fixes:

Modifications:
Enable IGMP/MLD snooping.

Notes:

For TL-PA8030P 1.0

 

• All adapters are (EU) models.
• TL-WPA8630P is a V2.0
• TL-PA8030P is a V1.0
• TL-PA8010P is a V2.0

 

By the way, for solutions such as "just place the TL-WPA8630P back where it was" you can just save both yours and my time, because that is not helping, the adapters were changed out of need.

The question here is: Why won't the TL-PA8030P work with the STB?

Added question: Why does the TL-WPA8630P always sees the TL-PA8030P at 11Mbps? (the tpPLC app does register higher speeds but sometimes will not

 

Please, if anyone has any hint or could provide help, I would deeply apreciate.

I am available to do additional troubleshooting steps on my setup.

 

Thank you!!

 

Jonny