Tp-Link Music (HA100) thinks it is connected while no BT devices are turned on

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Tp-Link Music (HA100) thinks it is connected while no BT devices are turned on

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tp-Link Music (HA100) thinks it is connected while no BT devices are turned on
Tp-Link Music (HA100) thinks it is connected while no BT devices are turned on
2020-05-28 22:11:44
Model: HA100  
Hardware Version:
Firmware Version:

Dear all,

 

My TP-link Music somehow thinks it is connected to a device, while no Bluetooth devices are turned on and Bluetooth has been turned off on all my smartphones, tablets, etc. 

 

My phone is no longer able to connect to the TP-link, as the LED indicator is blue and therefor the adapter thinks it is connected to a device. NFC pairing won't work either. My phone recognises the adapter, prompts me with a question to connect, but when I confirm, it says it cannot connect because the adapter is not in pairing or a wrong PIN code has been entered. It does not ask me for a PIN code when trying to connect through NFC either. 

 

Any idea how to resolve this issue? 

 

Best regards, 

Justin

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