Internet will disconnect but all lights on

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Internet will disconnect but all lights on

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Howsat

2020-06-05 09:19:22

Posts: 3

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-05-29

Internet will disconnect but all lights on

2020-06-05 09:19:22

Model: Archer MR200

Hardware Version: V4

Firmware Version: 1.9.0 0.9.1 v0001.0

Hello

Having similar problem to others with disconnections several times a day although lights on router unit all present.

Doesnt seem to lose connection whilst using the internet.

UK based running LTE sim card with excellent signal typically 75% to 100%

Firmware Version: 1.9.0 0.9.1 v0001.0 Build 190307 Rel.54196n

Hardware Version: Archer MR200 v4 00000001

Online Upgrade

Latest Version: 1.9.0 0.9.1 v0001.0 Build 190307 Rel.54196n

Your firmware is up to date

ID	Time	Type	Level	Log Content
1	2020-05-29 14:37:22	DHCPC	Debug	Recv no OFFER, DHCP Service unavailable
2	2020-05-29 14:37:19	DHCPC	Debug	Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
3	2020-05-29 14:37:16	DHCPC	Debug	Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
4	2020-05-29 14:37:11	DHCPC	Debug	Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
5	2020-05-29 14:37:08	DHCPC	Debug	Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
6	2020-05-29 14:37:05	DHCPC	Debug	Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
7	2020-05-29 14:34:54	DHCPC	Debug	Recv no OFFER, DHCP Service unavailable
8	2020-05-29 14:34:51	DHCPC	Debug	Send DISCOVER with request ip 0.0.0.0 and unicast flag 1

There can be 20 pages similar to above in the log before disconnection

Please advise best solution.

Thanks in advance

2 Reply

Sunshine

2020-06-08 08:23:54

Posts: 7313

Helpful: 1178

Solutions: 788

Stories: 0

Registered: 2018-12-17

Re:Internet will disconnect but all lights on

2020-06-08 08:23:54

@Howsat

The disconnection problem happens only WiFi connection or both WiFi and wired connection lose internet access?

Please send me screenshots of Basic-Network Map page and Advanced->Status page when it works fine and also when it stops working, we will check if there is any difference.

In addition, if you insert the SIM card into your phone, will the phone work fine and stable on 4G? who is the carrier of your SIM card? and did you try any other SIM card?

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