Internet will disconnect but all lights on

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Internet will disconnect but all lights on

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Internet will disconnect but all lights on
Internet will disconnect but all lights on
2020-06-05 09:19:22
Model: Archer MR200  
Hardware Version: V4
Firmware Version: 1.9.0 0.9.1 v0001.0

Hello 

 

Having similar problem to others with disconnections several times a day although lights on router unit all present.

 

Doesnt seem to lose connection whilst using the internet.

 

UK based running LTE sim card with excellent signal typically 75% to 100%

 

Firmware Version: 1.9.0 0.9.1 v0001.0 Build 190307 Rel.54196n

Hardware Version: Archer MR200 v4 00000001

Online Upgrade

Latest Version: 1.9.0 0.9.1 v0001.0 Build 190307 Rel.54196n

 

Your firmware is up to date

 

ID Time Type Level Log Content
1 2020-05-29 14:37:22 DHCPC Debug Recv no OFFER, DHCP Service unavailable
2 2020-05-29 14:37:19 DHCPC Debug Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
3 2020-05-29 14:37:16 DHCPC Debug Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
4 2020-05-29 14:37:11 DHCPC Debug Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
5 2020-05-29 14:37:08 DHCPC Debug Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
6 2020-05-29 14:37:05 DHCPC Debug Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
7 2020-05-29 14:34:54 DHCPC Debug Recv no OFFER, DHCP Service unavailable
8 2020-05-29 14:34:51 DHCPC Debug Send DISCOVER with request ip 0.0.0.0 and unicast flag 1

 

There can be 20 pages similar to above in the log before disconnection

 

Please advise best solution.

 

Thanks in advance

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2 Reply
Re:Internet will disconnect but all lights on
2020-06-08 08:23:54

@Howsat 

 

The disconnection problem happens only WiFi connection or both WiFi and wired connection lose internet access?

Please send me screenshots of Basic-Network Map page and Advanced->Status page when it works fine and also when it stops working, we will check if there is any difference.

 

In addition, if you insert the SIM card into your phone, will the phone work fine and stable on 4G? who is the carrier of your SIM card? and did you try any other SIM card?

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Re:Internet will disconnect but all lights on
2020-06-08 17:15:40

@Sunshine 

 

I dont have any wired connections only wireless

 

4 x screenshots below

 

Havent put sim in phone but it is O2 and my phone sim is also O2 and works without problems

 

Thanks

 

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