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TP Link Archer VR900 EU router working but all lights are off!

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TP Link Archer VR900 EU router working but all lights are off!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP Link Archer VR900 EU router working but all lights are off!
TP Link Archer VR900 EU router working but all lights are off!
2020-06-25 22:51:51 - last edited 2020-06-28 02:17:34
Model: Archer VR900  
Hardware Version: V3
Firmware Version: 0.2.0.0.9.1 v 0069.0

Over the last few days I have thought something was wrong with my TP Link AC 1900 router as none of the lights were on.
When I reboot the router all the lights glow when going through the start up phase but as soon as it's connected to the internet all the lights go off!

However, the router still has an internet connection. Can someone help please? This router was bought from Amazon UK last August so it's less than a year old. 
Thanks

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#1
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3 Reply
Re:TP Link Archer VR900 EU router working but all lights are off!
2020-06-29 11:06:53

@Fido18 

Hi, we would like to confirm the below infomation first.

May I know the connection type of your internet? Which line is connected to the modem router? It is telephone line or ethernet cable?

 

When you unplug the telephone line or ethernet cable and the device, which light is green on the device? All the lights are green?

If you connect the telephone line or ethernet cable and the device, all the lights are off?

Could you please take a picture of the lights status of the device for us to check?

 

BTW, may I know if you have saved the purchase proof before?

Look forward to your reply.

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:TP Link Archer VR900 EU router working but all lights are off!
2020-07-02 08:50:12

@Sunshine 

hi

Thank you for your e mail. I have now been to check on the router in my mums house and can confirm that all led lights are now working again. 
I did a reset of the router and everything is back to normal. 
kind regards

Fido18. 

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#3
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Re:TP Link Archer VR900 EU router working but all lights are off!
2020-07-03 08:04:48

@Fido18 

Hi, very glad to hear that! :)

Please feel free to contact us again whenever you need our help next time!

Have a nice day!

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#4
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Information

Helpful: 1

Views: 915

Replies: 3

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