No indication of 4g+ signal
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Hi there,
I'm getting 4g+ signal in my phone but not in my MR600 with the same sim card. I tried playing with APN settings but that didnot help and tried resetting the device and that did not help either. I did upgrade my ISP as well but no help. Do any anyone have any idea about what could be the problem? Should I replace the device?
Thanks in advance,
Sreeni
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Thanks for the reply. I got this resolved by contacting your live support. They did provide me a beta firmware to update and that bring up 4G+ network. However like others mentioned in the forum already I have to do the Band A and Band B selections manually to get 4G+ working everytime I restart the router.
Will there be a permanent fix for auto selection of Bands? A final firmware which would address all this issue permanently?
-Thanks
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Hi,
For your case, we hope you could help us get the following information:
- What is the model of the sim card and who is your sim card provider?
- Please check on the status page, is there any IP address or is it 0.0.0.0?
--if it is not 0.0.0.0, please try to change the DNS to 8.8.8.8/8.8.4.4 under advanced-->network--->LAN settings, then reboot the router;
--if it Is 0.0.0.0, please reset the router and keep the default APN settings, then save the system log after 5-10mins;
Later, our related support would get in touch for further assistance.
Thank you.
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Thanks for the reply. I got this resolved by contacting your live support. They did provide me a beta firmware to update and that bring up 4G+ network. However like others mentioned in the forum already I have to do the Band A and Band B selections manually to get 4G+ working everytime I restart the router.
Will there be a permanent fix for auto selection of Bands? A final firmware which would address all this issue permanently?
-Thanks
- Copy Link
- Report Inappropriate Content
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