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Access QNAP TS-251+ via the web to my 4g MR600 v1 Router

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Access QNAP TS-251+ via the web to my 4g MR600 v1 Router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Access QNAP TS-251+ via the web to my 4g MR600 v1 Router
Access QNAP TS-251+ via the web to my 4g MR600 v1 Router
2020-08-12 01:06:52 - last edited 2020-08-12 03:28:41
Model: Archer MR600  
Hardware Version: V1
Firmware Version: Latest

I am using a TP-Link MR600 router V1 with the latest firmware installed.  UPnP is active on the router yet the QNAP does not detect it.  I therefore cannot access my qnap via the myclouid nor log a helpdesk ticket.  HELP!!  Any and all feedback appreciated.  I have attached a number of images showing, the UPnP active in the router and another where the QNAP does not detect it being active or available.  Other errors also shown trying to connect to the helpdesk app. This was working fine on my ADSL system before I switched to the 4g router.  PC can access the internet without issue, just not the QNAP NAS.

 

From within the QNAP box.  Router UPnP not detected even though it is turned on.

 

 

 

Helpdesk app which also required access to the internet also has errors.

 

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Re:Access QNAP TS-251+ via the web to my 4g MR600 v1 Router
2020-08-14 10:48:36

@MAKINGITRIGHT 

Good Day,

Thank you very much for your patience.

I thought it might because the internet IP on the MR600 is a private one.

So there would be another firewall outside of MR600 which would block the UPNP connection.

If you do not mind, you could have a check of the status page to see what the internet IP is;

Thank you~

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Access QNAP TS-251+ via the web to my 4g MR600 v1 Router
2020-08-14 10:57:24

@Sunshine thanks for the reply.  Prior to the mr600 being used there was a ADSL router being used. The same laptop and same NAS.  Everything worked fine.  When we changed to use the mr600 we can access the NAS content when on the local network but not via the web which is where we need it to see the NAS when away from the office.  What other firewall would be involved??  Are you talking about the status page in the NAS?

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Re:Access QNAP TS-251+ via the web to my 4g MR600 v1 Router
2020-08-14 11:10:18 - last edited 2020-08-14 11:27:21

@MAKINGITRIGHT

 

Hi~

So, actually, you are using the MR600 as a wireless router, not a LTE gateway with a sim card?

The IP address is like here:

Or The ADSL router used to sim card to get internet as well?

Thank you~

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Access QNAP TS-251+ via the web to my 4g MR600 v1 Router
2020-08-14 11:12:23

@Sunshine no using the mr600 as a 4g router with SIM card. 

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#5
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Re:Access QNAP TS-251+ via the web to my 4g MR600 v1 Router
2020-08-18 02:21:23
So, as we mentioned before, what is the internet IP address on the Archer MR600, is it a public IP or a private IP address?
Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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