No reconoce SIM
Until yesterday the internet worked, but today it stopped working. I have tested the SIM on other devices and it works perfectly. I have tried to restore it from the factory and it does not work either. It simply does not work, the only thing that gives an error is: unknown failure
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Good day.
Can I have a picture of the error message of unknown failure?
How long have you had the device?
And if the IP address on the picture still here, please go to advanced>network>LAN settings>change the DNS server to 8.8.8.8/8.8.4.4, then restart the router(power off then power on.)
Thank you!
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Good afternoon
Do what is requested and it does not work.
The router is 1 year old
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Good day.
Thank you for your time and patience.
Have you tried to test with a different sim card to have a look?
Please also try to manually input the APN settings to see if that helped;
And if possible, please also try to make sure the firmware is up to date:
Archer MR200(EU)_V4_200526
https://static.tp-link.com/2020/202006/20200628/Archer%20MR200(EU)_V4_200526.zip
By the way, where are you located?
Thank you!
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