Kindle Paperlight not connecting to DecoM5

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Kindle Paperlight not connecting to DecoM5

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Kindle Paperlight not connecting to DecoM5
Kindle Paperlight not connecting to DecoM5
2020-09-11 15:12:23
Model: Deco M5  
Hardware Version:
Firmware Version: 1.4.7

Hi Everyone. 

 

I have recently added 4 Deco M5 units to the house - all of our devices have connected which is great. 

 

However two of our Kindles are not connecting. We get the following message: 

 

"Access point rejected connection request. MAC filtering might be on. Your kindle is unable to connect to the Wi-FI Network. Do you wish to enter the password again or setup the network manually?" 

 

I have tried both but the connection still fails. 


Really appreciate any help that you can offer here, 

 

Cheers,

Steve

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