TP link M7450 won't get connection with the internet

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TP link M7450 won't get connection with the internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP link M7450 won't get connection with the internet
TP link M7450 won't get connection with the internet
2020-09-17 15:15:23 - last edited 2020-09-18 08:55:30

Just bought a M7450 to work on the go. Installed it according the Quick installation Guide, the mobile devices (phone and macbook) recognize the SSID and can connect but one thing stays.....disconnected status for internet.

I googled the APN for T-mobile, tried the different settings (None, Pap ...) but that doesn't help. Is there anything else we can do of call for help?

 

Best regards,

Sibo and Willy

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Re:TP link M7450 won't get connection with the internet-Solution
2020-09-18 08:54:42 - last edited 2020-09-18 08:55:30

@MZW 

Hi, sorry for the delay.

May I know where are you located?

Is the network type of your sim card compatible with

FDD-LTE: B1/B3/B5/B7/B8/B20/B28

TDD-LTE: B38/B40/B41

DC-HSPA+/HSPA/UMTS: B1/B5/B8

https://www.tp-link.com/home-networking/mifi/m7450/#specifications

 

Have you updated the firmware to be the latest one: https://www.tp-link.com/support/download/m7450/#Firmware

Please refer to the following information:

  1. check the sim card is well prepared;
  2. check the IP address under advanced>status page;

if all failed and there is no internet IP address, please reset the M7450 and leave it powered on for 10mins; then log into the router to get the system log;

 

Thank you very much.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:TP link M7450 won't get connection with the internet-Solution
2020-11-02 08:30:25 - last edited 2020-11-06 06:40:45

@Sunshine found the replymail in my spam box. So my reaction is very late :(

We solved the problem, the internetcard we inserted was blocked by the provider.

Soon as they unblocked the card, we had access. Thanks for your reply anyway.

 

BR Willy

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#3
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Re:TP link M7450 won't get connection with the internet-Solution
2020-09-18 08:54:42 - last edited 2020-09-18 08:55:30

@MZW 

Hi, sorry for the delay.

May I know where are you located?

Is the network type of your sim card compatible with

FDD-LTE: B1/B3/B5/B7/B8/B20/B28

TDD-LTE: B38/B40/B41

DC-HSPA+/HSPA/UMTS: B1/B5/B8

https://www.tp-link.com/home-networking/mifi/m7450/#specifications

 

Have you updated the firmware to be the latest one: https://www.tp-link.com/support/download/m7450/#Firmware

Please refer to the following information:

  1. check the sim card is well prepared;
  2. check the IP address under advanced>status page;

if all failed and there is no internet IP address, please reset the M7450 and leave it powered on for 10mins; then log into the router to get the system log;

 

Thank you very much.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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#2
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Re:TP link M7450 won't get connection with the internet-Solution
2020-11-02 08:30:25 - last edited 2020-11-06 06:40:45

@Sunshine found the replymail in my spam box. So my reaction is very late :(

We solved the problem, the internetcard we inserted was blocked by the provider.

Soon as they unblocked the card, we had access. Thanks for your reply anyway.

 

BR Willy

Recommended Solution
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  1  
#3
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