can't connect to internet with MR6400

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can't connect to internet with MR6400

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
can't connect to internet with MR6400
can't connect to internet with MR6400
2020-10-01 14:47:41
Model: TL-MR6400  
Hardware Version: V4
Firmware Version:

Hello

i juste received the router and try to connect to internet with it.
i install the SIM card, configured the router with the unlock SIM option annnnd can't connect to the internet.
The connection is ok, i can use the sim in a phone to connect to the internet but i can't with the router.

i used the FAQ and verify the configuration, all seem ok.
What can i verify ? what could be the issue ?
thanks in advance.

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Re:can't connect to internet with MR6400
2020-10-16 08:20:47

@ranlaris 

Good day,

Thank you very much for your time and patience.

Sorry for the delay.

May I know where are you located and who is your sim card provider?

Did you reset the router already and update the firmware to be the latest?

Have you tried to log into the router and check if there Is any internet IP address and if it synced with the correct ISP profile:

If the ISP profile is incorrect, please refer to this picture to manually update the profile:

Thanks a lot.

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